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AXA Insurance Reviews

Displaying all 298,782 reviews

Trusted Customer

Feefo Verified

1 year ago

very simple

Gary

AXA Insurance

1 year ago

Welcome to AXA. It's great to see you found buying your new policy was very simple. Take care, Gary AXA Customer Service Team

Trusted Customer

Feefo Verified

1 year ago

Poor service

Made an error on form credited it price went to 89.00 no numbers to call need the cert for house purchase won't allow me to login tells me their is an account registered but will not let me log in .....

Gary

AXA Insurance

1 year ago

Hi and thanks for getting in touch. I can see that you've been in touch with our LiveChat Team earlier today and it looks like you've accessed your online AXA Account and you have access to your new documents. Sorry for any upset this may have caused but I hope things run smoothly moving forward. Take care, Gary AXA Customer Service Team

Barbara Garrood

Feefo Verified

Nottingham

1 year ago

What Barbara Garrood said about AXA Insurance:

Reliable and considerate

Gary

AXA Insurance

1 year ago

Hello Barbara, Thanks for renewing your policy and taking the time to send in your thought on the policy. Take care, Gary AXA Customer Service Team

Trusted Customer

Feefo Verified

1 year ago

Excellent rates !

Very competitive price Nice to get a discount as having another AXA policy Easy to navigate

Gary

AXA Insurance

1 year ago

Thanks for getting in touch. It's lovely to read comments like yours. Have a wonderful day. Gary AXA Customer Service Team

Emma Huntington

Feefo Verified

Durham

1 year ago

What Emma Huntington said about AXA Insurance:

Excellent

Excellent service

Gary

AXA Insurance

1 year ago

Hi Emma, Thanks for renewing your policy with us again. I hope you have a lovely afternoon. Gary AXA Customer Service Team

Trusted Customer

Feefo Verified

1 year ago

Perfect service

So happy with the insurance I’ve picked such good deals and costumer care. They go far beyond for their costumers. 10/10

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the great feedback about your recent renewal. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Trusted Customer

Feefo Verified

1 year ago

Increase renewal price

Very poor. Called to see if my policy could be renewed god less, given my cars age and low mileage and my loyalty with AXA. Very poor service, a straight “no” no empathy shown. Only renewed as I am...

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the feedback about your recent renewal. I'm sorry to hear that you're unwell at the moment. I apologise that we didn't meet your expectations when you contacted us. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Trusted Customer

Feefo Verified

1 year ago

I took out the insurance on line and was pleased with the service received.

Anthony M

AXA Insurance

1 year ago

Good afternoon, Thanks for taking the time to leave your feedback for us here at AXA. It's good to hear you found using our online service nice and easy - thanks so much for joining us for your insurance this year! If you ever need help, please get in touch anytime. Best wishes and welcome to AXA! Anthony M AXA Customer Service Team

Trusted Customer

Feefo Verified

1 year ago

easy app to understand and above all competitive price quoted.

Anthony M

AXA Insurance

1 year ago

Good afternoon, Thanks for taking the time to leave your feedback for us here at AXA. It's good to hear you found using our online service nice and easy and our price to be competitive. If you ever need help, please get in touch anytime. Best wishes, Anthony M AXA Customer Service Team

Anthony Hayward

Feefo Verified

1 year ago

What Anthony Hayward said about AXA Insurance:

Fast and efficient

Very quick and easy to read and understand.

Anthony M

AXA Insurance

1 year ago

Good afternoon Anthony, Thanks for leaving your lovely 5-star review for us here at AXA. If you ever need any help, please get in touch anytime. Best wishes Anthony M AXA Customer Service Team

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