How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance Reviews

Displaying all 298,782 reviews

Trusted Customer

Feefo Verified

1 year ago

AnB honest review

l bought car insurance online from AXA via compare the market and found the comprehensive cover very good and the price was excellent.

Adam

AXA Insurance

1 year ago

Hi there, Thank you for taking the time to leave us your feedback. It's great to see that you've chose us to insure you this year, finding the comprehensive cover very good and the price excellent. Best wishes. Adam, AXA Customer Service Team.

Peter Gregor

Feefo Verified

1 year ago

What Peter Gregor said about AXA Insurance:

Easy to manage and set up.

Adam

AXA Insurance

1 year ago

Hi there, Peter. Thank you for taking the time to leave us your feedback. It's great to see that you've found your policy easy to manage and set up. If you need any help in the future, fee free to get in touch. Best wishes. Adam, AXA Customer Service Team.

Neil Andrews

Feefo Verified

Portsmouth

1 year ago

What Neil Andrews said about AXA Insurance:

Easy yo use pages. Cheaper than Igo4. Have both my cars insured with them.

Paula

AXA Insurance

1 year ago

Hi Neil. Thanks for taking the time to leave a review of your experience. It's great to hear you're happy with everything and found our price to be competitive. Thank you for choosing to insure a 2nd car with us - we appreciate your loyalty and custom. Please look out for an email from me shortly relating to your new online account. Best wishes Paula AXA Customer Service Team

Trusted Customer

Feefo Verified

1 year ago

Quick online service, saved £87.00

Everything completed online - so no phone queueing! Sorted what I needed quickly and painlessly, and saved almost £100 off renewal quote from previous insurer for my car!! Happy Days!

Paula

AXA Insurance

1 year ago

Hi, Thanks for taking the time to leave a review of your experience. It's great to hear you found the online quote journey was quick & easy & you're happy with the price for your insurance. I'm glad to hear it saved you almost £100. I can see you also benefitted from the cross-product loyalty discount. Thank you for choosing to insure your car with AXA. I hope you spend many happy years with us. Best wishes Paula AXA Customer Service Team

Trusted Customer

Feefo Verified

1 year ago

Good customer service

Paula

AXA Insurance

1 year ago

Hi, Thanks for taking the time to leave a review of your experience. It's great to hear you're happy with our service. Thank you for renewing your car insurance with us for another year. I can see you've been with us since 2017, so we really appreciate your loyalty & custom. Best wishes Paula AXA Customer Service Team

Angela Barden

Feefo Verified

Stourbridge

1 year ago

What Angela Barden said about AXA Insurance:

Easy to understand

The email was easy to understand and informative,when insurance was due.

Paula

AXA Insurance

1 year ago

Hi Angela. Thanks for taking the time to leave a review of your experience. I'm glad to hear you were happy with the renewal process and communication. Thank you for renewing your home insurance with us for a 6th year. We really appreciate your loyalty and custom. Best wishes Paula AXA Customer Service Team

Jonathan Barrell

Feefo Verified

Amlwch

1 year ago

What Jonathan Barrell said about AXA Insurance:

Returning customer

Really easy to buy a car insurance policy and as I had a policy in the past I had to contact customer services. My call was answered in under a minute and dealt with in about 30 seconds. Happy with...

Paula

AXA Insurance

1 year ago

Hi Jonathan. Thanks for taking the time to leave a review of your experience. Thanks for choosing to come back to AXA! It's great to hear you're happy with everything, especially our phone service. Thank you for choosing to insure your car with AXA. I hope you spend many happy years with us. Best wishes Paula AXA Customer Service Team

Richard Harpum

Feefo Verified

Doncaster

1 year ago

What Richard Harpum said about AXA Insurance:

Competitive price and loyalty discount

Paula

AXA Insurance

1 year ago

Hi Linda. Thanks for taking the time to leave a review of your experience. It's great to hear you found the price for your car insurance was competitive and fab that you also benefitted from the cross-product loyalty discount. Thanks for choosing AXA! I hope you spend many happy years with us. Best wishes Paula AXA Customer Service Team

Trusted Customer

Feefo Verified

1 year ago

excellemt website and easy to renew

excellent web site; easy to navigate and reasonable premium

Paula

AXA Insurance

1 year ago

Hi, Thanks for taking the time to leave a review of your experience. It's great to hear how impressed you are with our website, and you found renewing was easy. Thank you for renewing your car insurance with us for a 6th year - we really appreciate your loyalty and custom. Best wishes Paula AXA Customer Service Team

Trusted Customer

Feefo Verified

1 year ago

Renewing insurance

I found buying insurance was quick and easy as I only had to renew. Fortunately, as of this moment I have not had to make use of their services.

Paula

AXA Insurance

1 year ago

Hi, Thanks for taking the time to leave a review of your experience. It's great to hear you found the renewal process was easy. Thank you for renewing your home insurance with us for a 4th year. We really appreciate your loyalty and custom. Best wishes Paula AXA Customer Service Team

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo