AXA Insurance is no longer an active Feefo customer
Displaying all 298,782 reviews
Trusted Customer
Feefo Verified
1 year ago
Recomended
I have used Axa insurance before they are good
Adam
AXA Insurance
1 year ago
Hi there,
Thank you for the feedback.
It's nice to see that you've chose to insure with us this year and found us good in the past. We're here to help in the future if you need us.
Have great rest of your day,
Adam,
AXA Customer Service Team.
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KK
Keith Kitchingham
Feefo Verified
Kings lynn
1 year ago
What Keith Kitchingham said about AXA Insurance:
reduced my yearly renewal so kept my custom.
Jon
AXA Insurance
1 year ago
Hi there, Keith.
Thanks for your nice comments.
It's great you decided to renew with us again and found us competitively priced.
Enjoy your day!
Jon
AXA Customer Service Team
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Trusted Customer
Feefo Verified
1 year ago
Very competitive prices.Goo
Very good access and quick on line and excellent prices ,very good.
Jon
AXA Insurance
1 year ago
Hi there,
Thanks for taking the time to leave your lovely feedback.
It's great you've decided to join us and if you ever need any help, please get in touch anytime.
Best wishes & welcome to AXA!
Jon
AXA Customer Service Team
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Trusted Customer
Feefo Verified
1 year ago
Excellent service
Renewal quote was acceptable. The renewal itself went smoothly. Excellent service. Many thanks
Jon
AXA Insurance
1 year ago
Hi there,
Thanks for leaving your fab feedback for us.
It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly.
Jon
AXA Customer Service Team
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Trusted Customer
Feefo Verified
1 year ago
Quick, precise and to the point, and at the right price.
Jon
AXA Insurance
1 year ago
Hi there,
Thanks for taking the time to leave your lovely feedback.
It's great you've decided to join us and if you ever need any help, please get in touch anytime.
Best wishes & welcome to AXA!
Jon
AXA Customer Service Team
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Trusted Customer
Feefo Verified
1 year ago
Excellent company.
I’ve never had any problems in the years I’ve been with axa insurance. Haven’t had to do anything when contract needs renewal it’s all done for you. I’m a bit upset that the monthly payments this...
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Adam
AXA Insurance
1 year ago
Hi there,
Thank you for the feedback.
It's lovely to see that you've been insured by us for several years and not had any problems. If you require and assistance in the future, feel free to get in touch.
Have great rest of your day,
Adam,
AXA Customer Service Team.
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Trusted Customer
Feefo Verified
1 year ago
Good experience so far.
I already had house insurance with AXA and decided to include my car insurance after having had a poor experience with another well known insurer (they would not fix an IT problem to allow me to log...
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Adam
AXA Insurance
1 year ago
Hi there,
Thank you for the feedback.
It's nice to hear that you've decided to insure your car with us this year, if you need any help in the future, feel free to get in touch.
Have great rest of your day,
Adam,
AXA Customer Service Team.
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Trusted Customer
Feefo Verified
1 year ago
all good
all quite easy to navigate website, quick response and all sorted.
Adam
AXA Insurance
1 year ago
Hi there,
Thank you for the feedback
It's great to hear that you found the website easy to navigate and got everything sorted.
Have nice rest of your day,
Adam,
AXA Customer Service Team.
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Trusted Customer
Feefo Verified
1 year ago
East set up for new policy
My review is only regarding setting up a new policy to start next month so cannot comment on their service if I need them. The setting up of the policy however was stress free, easy to do and £200...
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Adam
AXA Insurance
1 year ago
Hi there,
Thank you for leaving us your feedback on your experience so far.
It's nice to hear that the setting up of your policy was stress free and easy to do. If you need any help in the future, feel free to get in touch.
Take care,
Adam,
AXA Customer Service Team.
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Trusted Customer
Feefo Verified
1 year ago
Customer service people courteous and professional.
Online approach was informative and logical, with opportunity for review
and changes to selection of cover requirements easily made. Problem with final payment online (not sure that was my side or...
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Adam
AXA Insurance
1 year ago
Hi there,
Thank you for leaving us your feedback on your experience so far.
It's lovely to hear that when you've had an issue with the payment of your policy that you received a very helpful and smooth service.
Take care,
Adam,
AXA Customer Service Team.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.