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AXA Insurance Reviews

Displaying all 298,782 reviews

ROBERT PHARO

Feefo Verified

Nr. Pershore

1 year ago

What ROBERT PHARO said about AXA Insurance:

New customer enrolment straightforward.

Very straightforward to enlist as a new customer. Our experience starts here!

Paul

AXA Insurance

1 year ago

Hi Robert, Thanks for the great feedback about buying your new policy with AXA. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Trusted Customer

Feefo Verified

1 year ago

no problem seem to be good value for your money so we will see

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the great feedback. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Trusted Customer

Feefo Verified

1 year ago

Really helpful staff.

It was so pleasant to talk to a real person who was sympathetic and explained everything so well. I assume you are referring to my home insurance but could also apply to my car insurance query.

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the great feedback about your recent renewal. We're happy to have helped when you contacted us. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Trusted Customer

Feefo Verified

1 year ago

Pretty poor

Pretty poor. We were hit by another car and they took over 2 years to solve it all.

Jon

AXA Insurance

1 year ago

Good morning. Thanks for taking the time to leave your feedback for us and I am sorry to hear about the delay in resolving your claim. If there's anything we can help with, please get in touch anytime. Best wishes, Jon AXA Customer Service Team

Peter Allen

Feefo Verified

Pulborough

1 year ago

What Peter Allen said about AXA Insurance:

Cheapest quote

Come out as the cheapest quote so went with them

Paul

AXA Insurance

1 year ago

Hi Peter, Thanks for the great feedback. I'm happy that our pricing was to your liking for your new policy. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Trusted Customer

Feefo Verified

1 year ago

Most helpful

The ladies who l dealt with were more than helpful. I had a problem paying with my debit card &they guided me through.My son had to pay on his card eventually, but was successful.

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the feedback about how you found buying your new policy with AXA. I'm happy that we were able to get the issues resolved with you. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Trusted Customer

Feefo Verified

1 year ago

Very pleased

Very good

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the feedback about how you found buying your new policy with AXA. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Trusted Customer

Feefo Verified

1 year ago

Easy

Good easy website to use

Paul

AXA Insurance

1 year ago

Trusted Customer

Feefo Verified

1 year ago

Some companies not interested in getting new business!!

Online system easy to use and completed the purchase of car insurance policy. My current insurance was getting out of hand with their pricing, not interested in compromise although I had been with...

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the great feedback about buying your new policy with AXA. I'm sorry to hear that you'd had difficulties with your previous insurer. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Victor Collins

Feefo Verified

Petersfield

1 year ago

What Victor Collins said about AXA Insurance:

Quick and easy, and non-time consuming.

Quick and easy. We are very busy people, and time is important to us.

Paul

AXA Insurance

1 year ago

Hi Victor, Thanks for the great feedback about your recent renewal. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

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