AXA Insurance is no longer an active Feefo customer
Displaying all 298,783 reviews
MC
Mrs Rosemary O'connor
Feefo Verified
2 years ago
What Mrs Rosemary O'connor said about AXA Insurance:
Great service
Dealt quickly with issue of missing roof tiles.
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KR
KEVAN RAYNER
Feefo Verified
2 years ago
What KEVAN RAYNER said about AXA Insurance:
As above
So far so good l will see how good they are if l have a claim
Neil
AXA Insurance
2 years ago
Hello Kevan
It's lovely to hear from you and thank you for taking the time to leave your review.
We really appreciate your comments, as this helps us when looking into making future changes to our services.
If you do need any assistance this year, we'd really love to hear back from you again.
Best wishes,
Neil
AXA Customer Service Team
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SM
Scott Minturn
Feefo Verified
2 years ago
What Scott Minturn said about AXA Insurance:
Good service
I have 2 cars and now my home insurance with axa. Aleays a good price offered and good service
Neil
AXA Insurance
2 years ago
Hello Scott
Thank you for taking the time out of your day to contact us with your 5 star review about your experience with AXA.
If you need any further assistance while you’re insured with us, please have no hesitation in getting in touch with our Help Team, as we’d love to hear from you again.
I hope that you enjoy the rest of your day.
Best wishes,
Neil
AXA Customer Service Team
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Trusted Customer
Feefo Verified
2 years ago
Excellant9. It's all done for you without any hassle.
Neil
AXA Insurance
2 years ago
Hello
Thank you for getting in touch with your feedback about your renewal journey.
It's really pleasing to hear that you'll be staying with us for another year.
All feedback is greatly appreciated, as this helps us with our ongoing processes and when we look at making future changes.
If you do need further assistance in the future, please have no hesitation in getting back in touch with us, as we would love to hear from you again.
I hope that you have a lovely day.
Best wishes,
Neil
AXA Customer Service Team
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MW
Mr Chris Whitehouse
Feefo Verified
2 years ago
What Mr Chris Whitehouse said about AXA Insurance:
Efficient.
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Trusted Customer
Feefo Verified
2 years ago
Fast and thorough.
Fast and thorough.
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LE
lynn edwards
Feefo Verified
2 years ago
What lynn edwards said about AXA Insurance:
Quick efficient service
Competitive quote although there was an increase of around £100.. I will probable insure my car again unless the cost increases again.
Neil
AXA Insurance
2 years ago
Hello Lynn
Thanks for taking the time to leave us your feedback - we use this to improve our future product offerings, so really appreciate all feedback we receive.
It's really pleasing to hear that you'll be staying with us for another year, even though your price increased.
I've included some information on pricing below, which I hope will help:
https://www.axa.co.uk/car-insurance/premium-change/
Thanks for renewing with us for another year - I hope that we can be more competitive for you next year.
Take care.
Neil
AXA Customer Service Team
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JS
Jacqueline Smith
Feefo Verified
Leeds
2 years ago
What Jacqueline Smith said about AXA Insurance:
Easy to deal with and very competitive in price happy with everything
Neil
AXA Insurance
2 years ago
Hello Jacqueline
Thank you for getting in touch with your feedback about your renewal price.
It's really pleasing to hear that you'll be staying with us for another year.
All feedback is greatly appreciated, as this helps us with our ongoing processes and when we look at making future changes.
If you do need further assistance in the future, please have no hesitation in getting back in touch with us, as we would love to hear from you again.
I hope that you have a cracking day.
Best wishes,
Neil
AXA Customer Service Team
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Trusted Customer
Feefo Verified
2 years ago
GOOD VALUE AND EASY TO SET UP ON LINE
Jon
AXA Insurance
2 years ago
Hi there,
I appreciate you taking the time to leave your feedback.
Thanks for deciding to join AXA and if you ever need any help, please get in touch anytime.
Best wishes,
Jon
AXA Customer Service Team
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AH
Arthur Harvey
Feefo Verified
2 years ago
What Arthur Harvey said about AXA Insurance:
Good on line service.
Clear instructions easy to follow
Jon
AXA Insurance
2 years ago
Hi there, Arthur.
I appreciate you taking the time to leave your feedback.
Thanks for deciding to join AXA and if you ever need any help, please get in touch anytime.
Best wishes,
Jon
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.