AXA Insurance Reviews

Hello Susan Thank you for getting in touch with your comments about the price we were able to offer you when using our website to set up your new policy with AXA. It’s really pleasing to hear that we were competitive and it’s fantastic to have you onboard with us, welcome to AXA! All feedback from our customers is greatly appreciated, as this helps us when we look at making future changes and improvements. Should you require any help this year, please get back in touch any time, as we would love to hear back from you again. I hope that you have a fantastic day. Best wishes, Neil AXA Customer Service Team

Hello George Thanks for taking the time to contact us with your recent claims experience. I'm really pleased to hear that the service was delivered at a high level and everything went smoothly. I've included some info on pricing below, which I hope will help: https://www.axa.co.uk/insurance/personal/home/premium-split/ Hopefully we can be more competitive for you next time your renewal comes around. Take care and enjoy the rest of your day. Best wishes, Neil AXA Customer Service Team

Hi Michael, It's great to see you've had good service during your time with us and that the renewal process was smooth. Have a great day, Gary AXA Customer Service Team

Hello Ioan Thank you for taking the time out of your day to contact us with your 5 star review about your experience with AXA. If you need any further assistance while you’re insured with us, please have no hesitation in getting in touch with our Help Team, as we’d love to hear from you again. I hope that you enjoy the rest of your day. Best wishes, Neil AXA Customer Service Team

Hello and thanks for those lovely comments. It's great to see you found renewing your policy to be so quick and easy. Take care, Gary AXA Customer Service Team

Hello and thanks for those comments. Understanding why a premium can increase can be tricky but I hope this link helps to explain things a little more - https://www.axa.co.uk/car-insurance/premiums/ It's great to see you found navigating our website to be clear. Thanks again, Gary AXA Customer Service Team

Hello Thanks for taking the time to contact us with your feedback about your experience, all feedback is greatly appreciated. Should you require any assistance in the future, please have no hesitation in getting back in touch again as we'd love to hear from you. Take care and have a smashing day. Neil AXA Customer Service Team

Hello and thanks for getting in touch. I'm sorry to see that you've had an increase and I can see that we've logged your comments when you called us about this recently. I hope this link helps to explain how your premium has been affected by the changes we've all seen recently - https://www.axa.co.uk/car-insurance/premiums/ I hope we can be more competitive for you in the future. Have a lovely day, Gary AXA Customer Service Team

Hello and thanks for taking the time to get in touch. We really do appreciate those recomendations. I hope you have a lovely day, Gary AXA Customer Service Team

Hi and thanks for those lovely comments. It's great to see you found the renewal process so good. Have a lovely weekend, Gary AXA Customer Service Team