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Rated
Excellent
Service
4.6
/5

5

4

3

2

1

6,754

1,958

264

152

259

9,387

ratings over the past year

Displaying all 298,772 reviews
Trusted Customer
1 year ago
Date of purchase: 02/03/2024
Very easy to use. Straight forward instructions.
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Rachel
AXA Insurance
1 year ago
Hello, Thank you so much for taking the time to leave this fantastic 5 star review. I'm delighted that you've had such a positive online quote & buy experience & found everything so simple, straightforward & hassle-free. It's such great news that you've chosen AXA to take care of your car, welcome on board. Best wishes, Rachel AXA Customer Service Team
Trusted Customer
1 year ago
Date of purchase: 12/02/2024
Excellent service and very competitively priced
Excellent service at a very competitive price
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Rachel
AXA Insurance
1 year ago
Hello, Thank you so much for leaving this wonderful 5 star review. I'm delighted that you've had such a positive experience managing your renewal online. It's great to hear that everything went smoothly & that the price was fair for the level of cover on offer. It's a pleasure taking care of your car. Best wishes, Rachel AXA Customer Service Team
JE
John Elliott
1 year ago
Date of purchase: 01/03/2024
What John Elliott said about AXA Insurance:
Very helpful
Immediate response to my phone call and connected with friendly helpul advisor who immediately resolved my problem
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Callum
AXA Insurance
1 year ago
Hello John, Thank you for getting in touch and leaving such positive feedback about your experience with AXA. I’m really pleased to hear that you were happy with the service that we provided. Should you require any assistance during the year, please have no hesitation in getting back in touch with us again. I hope that you enjoy the rest of your day. Best wishes, Callum AXA Customer Service Team
AS
Alfred Simpson
1 year ago
Date of purchase: 02/03/2024
What Alfred Simpson said about AXA Insurance:
Verry good good price
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Callum
AXA Insurance
1 year ago
Hello Alfred, Thank you for getting in touch and leaving such positive feedback about your experience with AXA. I’m really pleased to hear that we were able to offer you a competitive quote and that you'll be staying with us for the year. Should you require any assistance during the year, please have no hesitation in getting back in touch with us again. I hope that you enjoy the rest of your day. Best wishes, Callum AXA Customer Service Team
Trusted Customer
1 year ago
Date of purchase: 15/02/2024
Good
The good round service
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Callum
AXA Insurance
1 year ago
Hello, Thank you for getting in touch and leaving such positive feedback about your experience with AXA. I’m really pleased to hear that you were happy with the service that we provided. Should you require any assistance during the year, please have no hesitation in getting back in touch with us again. I hope that you enjoy the rest of your day. Best wishes, Callum AXA Customer Service Team
Trusted Customer
1 year ago
Date of purchase: 02/03/2024
Easy to use
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Callum
AXA Insurance
1 year ago
Hello, Thank you for getting in touch and leaving such positive feedback about your experience with AXA. I’m really pleased to hear that you were happy with the service that we provided. Should you require any assistance during the year, please have no hesitation in getting back in touch with us again. I hope that you enjoy the rest of your day. Best wishes, Callum AXA Customer Service Team
Trusted Customer
1 year ago
Date of purchase: 15/02/2024
Prompt response, easy to understand
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Callum
AXA Insurance
1 year ago
Hello, Thank you for getting in touch and leaving such positive feedback about your experience with AXA. I’m really pleased to hear that you were happy with the service that we provided. Should you require any assistance during the year, please have no hesitation in getting back in touch with us again. I hope that you enjoy the rest of your day. Best wishes, Callum AXA Customer Service Team
Trusted Customer
1 year ago
Date of purchase: 01/03/2024
as above
I have been impressed by the swift and helpful service. In particular with phone calls being answered promptly.
Trusted Customer
1 year ago
Date of purchase: 12/02/2024
Bad response for a long on going claim.
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Rachel
AXA Insurance
1 year ago
Hello, Thank you so much for taking the time to leave this review. I'm really sorry to hear about your claims experience. I've passed your feedback over directly to our Claims Team so that they can review things for you. I appreciate you renewing with AXA. Best wishes, Rachel AXA Customer Service Team
Trusted Customer
1 year ago
Date of purchase: 02/03/2024
Good insurance
Merchant Logo
Callum
AXA Insurance
1 year ago
Hello, Thank you for getting in touch and leaving such positive feedback about your experience with AXA. I’m really pleased to hear that you were happy with the service that we provided. Should you require any assistance during the year, please have no hesitation in getting back in touch with us again. I hope that you enjoy the rest of your day. Best wishes, Callum AXA Customer Service Team
About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom
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About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.