Excellent Customer service from Michaela and Stevie. Explained everything clearly and were very easy to talk to.
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Thanks for the feedback, I'll ensure this is communicated to the staff you dealt with.
Kind Regards
Brendan
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Trusted Customer
Feefo Verified
9 years ago
.....
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Ken Vance
AXA Insurance - Northern Ireland
9 years ago
Hi, Thank you for your feedback; though I'm sorry to see that something has prompted you to score us quite low for 'service'. My colleague Andrew has tried to ring you to find out what the issue is and he will follow up in writing. Thank you again for taking the time to respond to us.
Best Regards
Ken Vance
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Trusted Customer
Feefo Verified
9 years ago
Professional Approach to customer service, friendly and helpful.
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Thank you for your feedback
Kind Regards
Brendan
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Very helpful, friendly, explained everything clearly
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Thank you for your feedback Sarah, and thanks for your loyalty to AXA Direct NI.
Kind Regards
Brendan
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Trusted Customer
Feefo Verified
Co Down
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Steven, the person I dealt with was superb, no amount of questioning fazed him. I got 2 insurances sorted in no time. Would have no hesitation in recommending Axa Direct, they manage to beat any...
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
A business like experience.
I HAD A FAVOURABLE EXPERIENCE TALKING TO THE REPRESENTATIVE.
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Trusted Customer
Feefo Verified
9 years ago
first class
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Great service at reasonable cost
I had an accident last year and found their customer service in helping me get my vehicle repaired and providing me with a rental car
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Trusted Customer
Feefo Verified
Portadown
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Courteous,professional,and very welcoming
I found axa direct to be very friendly officiant and polite
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Edmund,
Thank you for your feedback
Kind Regards
Brendan
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.