I’ve been with Axa few years now and am happy with the results
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Trusted Customer
Feefo Verified
3 days ago
Good service
Very customer friendly, problems resolved in a timely fashion.
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Trusted Customer
Feefo Verified
3 days ago
Horrible person named Ashley was totally unreasonable.
Tried to get home insurance for a house that was left to us by my mother and my son is now living in it so we are looking for let to family member landlord insurance.
We were denied insurance because...
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Sinead
AXA Insurance - Northern Ireland
3 days ago
Good Afternoon
Thank you for sharing your feedback. I sincerely apologise if your experience with our team was disappointing. Our policies and decisions are based on specific criteria, including the property's occupancy status which can affect coverage options.
Unfortunately the risk proposed did not meet our underwriting criteria and therefore was outside of our risk acceptance. These decisions are made based on specific risk assessments and policies, and unfortunately, they are outside the control and remit of our agents. I can see that our agent advised you of this and provided you with alternative insurers who's criteria you may meet.
I would like to thank you for choosing AXA for your insurance needs and look forward to providing a great service for years to come.
Kind regards
Sinead
Feefo Coordinator
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JH
John Hind
Feefo Verified
GBR
4 days ago
What John Hind said about AXA Insurance - Northern Ireland:
Cost
Quote was too expensive. I believe that a extra discount should be give for LOYALTY.
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Trusted Customer
Feefo Verified
4 days ago
It's good AXA send out the renewal letter to keep me informed and I have nothing to do.
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Trusted Customer
Feefo Verified
4 days ago
The service I received was good and Alex who I was dealing with was most helpful
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Trusted Customer
Feefo Verified
5 days ago
🌟✋️
Couldn't complain about the service from start to finish excellent.
Friendly.
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Trusted Customer
Feefo Verified
5 days ago
Fast, efficient & friendly
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Trusted Customer
Feefo Verified
5 days ago
Renewing car and home and contents policy
Staff are informative and very helpful and pleasant.The quotes I got were competitive with online quotes
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VM
Veronica Mullen
Feefo Verified
GBR
5 days ago
What Veronica Mullen said about AXA Insurance - Northern Ireland:
Highly recommend
Very happy with the one to one I had in the office . I have been a customer for quite a few years and this is one of the reasons I return
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.