Having been with Axa Direct NI for 10 Yrs I have found them willing to help when needed. Their Claims Department and process was excellent and they do try to keep your business.
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Trusted Customer
Feefo Verified
9 years ago
I thought the premium might have been a little smaller
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Yes. E cells t speedy service.
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Great price, super customer service. All hassle free!!
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Trusted Customer
Feefo Verified
9 years ago
there service office staff was very efficent {Brian} and give you the impression that nothing was a problem to them. well done AXA
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Great service
Very good cant complain excellent service
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Trusted Customer
Feefo Verified
9 years ago
Yes
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Straight forward, to the point. Not pushy.
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Trusted Customer
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Derrynaseer Road Dromore CoTyrone BT783EL
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Sinead, sorted out my house insurance and I was very impressed, I had never got round to renewal with my busy schedule when Sinead rang she said she would call back that evening and had all sorted...
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Disappointing Customer Service
I had to answer some questions on the online form in order to process with the insurance application but when I rang to inform them they were less than helpful saying the details couldn't be changed...
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Stacie Mc
AXA Insurance - Northern Ireland
9 years ago
Hello Hilda,
Thank you for taking the time to leave your feedback.
I am sorry to hear that you found the service less than helpful following your on line quotation in order to update some of your information.
I have reviewed your policy and I can see the details have been updated. I have also sent an updated document to reflect these changes for your convenience.
If you require any additional documents please feel free to contact AXA and we would like to thank you for your business.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.