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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,262 reviews

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Brilliant service

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Local company with high street shop

Your local have a nice team. Very welcoming would recommend to family and friends.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Robert

Thank you for taking the time to leave your comment.

It is great to hear you value the local branch network and that you found the staff very welcoming.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very well received and a very efficient young lady dealt with my insurance renewal.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Frank,

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service very efficient from the lady who dealt with your policy.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good price but service could be better

Phoned to add a tempory car when mine broke down and because the car was in my partners name this couldnt be done with changing my name on the tax book what a joke. Also i have been with axa for a...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Samantha,

Thank you for taking the time to leave your feedback.

I am sorry to hear of the issues you had when you needed temporary cover on your partners vehicle. Unfortunately there is conditions on arranging temporary cover on your policy, I hope your car trouble has now been resolved.

Our Direct Debit payment plan does require a 15% deposit and then monthly instalments will run for the 9 months.

We always try to offer the best price to customers, however at renewal you are best to call as there may be changes from year to year.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

Armagh

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Easy to deal with over phone, cover I required at a reasonable price. Third year with AXA NI with no hassle.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very Good and helpful

Trusted Customer

Feefo Verified

Lurgan

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very good website, clear and easy to use. Quick and efficient

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Maria

Thank you for taking the time to leave your feedback. I am pleased to hear you found the website clear and easy to use.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Pleasant to deal with and great price

Trusted Customer

Feefo Verified

9 years ago

Excellent service

We insure three cars with AXA and renewed all three recently. The staff involved were very friendly and helpful making the process a pleasant and easy experience.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear we are able to get you a great deal for all you car insurance and that the staff have been very friendly and able to make the process a simplified one.

We value your loyalty to AXA Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Extra staff Had to wait 20 mins

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am sorry to hear of the delay you received when waiting to call to discuss your renewal.

We will continue to improve on this for al our customers.

Kind Regards

Stacie

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