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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,859 reviews

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Poor communication

Trusted Customer

Feefo Verified

9 years ago

Good job

Very happy with it

Trusted Customer

Feefo Verified

9 years ago

Bad experience from AXA

Bad experience with AXA, did not pay my claim for over 5 months and tried to scam me with lies... my advise to anyone would be to go to a solicitor as soon as possible if you think they are trying to...

Martin Lowe

AXA Insurance - Northern Ireland

8 years ago

Dear Customer

Thank you for taking the time to provide us with your feedback, this is much appreciated.

I am sorry to hear that you were unhappy with the handling of your claim.

I passed your comments on to the relevant team for review.

I understand my colleague, Gareth, has tried to contact you to address the issues with you directly.

Kind Regards

Martin

AXA Claims Team

Trusted Customer

Feefo Verified

9 years ago

Friendly efficient staff and happy to help.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

It is great to hear you found the service friendly and efficient.

We value your loyalty to Axa Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great Service

Very good, helpful, and efficient service from David

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

It is great to hear you found the service from David helpful and efficient.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

great price, efficient service, friendly staff

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

It is great to hear such positive feedback.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

A fantastic company and so polite on the phone

Very polite and so helpfull and so easy to get set up

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

It is great to hear that you found the service polite and helpful and we were able to arrange your policy easy.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very helpful and informative

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

easy to use good value

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello David,

Thank you for taking the time to leave your feedback.

It is great to hear you found service good value and easy to use.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

derry

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

great

so helpful and nothing to bother.you not come out way feeling nothing solved.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Julie,

Thank you for taking the time to leave your feedback.

It is great to hear you found the service helpful and that we were able to deal with all your queries.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

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