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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,300 reviews

Trusted Customer

Feefo Verified

9 years ago

Abbey Centre branch personnel. I went in to renew my home insurance. No one waiting and the girl on the desk ignored me. So rude. Had to contact another branch who were excellent

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am sorry to hear of the bad experience when you called to the branch.

We try to ensure all customers are treated with the best customer service from any of our staff members.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

I have just Renewed my Car insurance with you Last year I changed my cars 3 times each it was a simple phone call ,with very Freindly and helpful staff.each Lasted no longer than 15 minutes,till...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Arthur

Thank you for taking the time to leave your feedback.

It is great to hear such positive comments. I am very pleased to hear you find the service so straightforward and easy to complete.

We value your loyalty to AXA and we look forward to continuing to provide great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

9 out of 10

They dealt with my business quickly and effectively

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Saved Money in a few minutes

very quick and efficient, with very good customer service

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent app, easy to navigate and renew policy

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Alan,

Thank you for taking the time to leave your feedback.

I am pleased that you found the process excellent and the renewal easy to do.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Easy to apply and use.

Trusted Customer

Feefo Verified

9 years ago

Very good service from efficient staff.

Did not have to wait. Dealt with by a very efficient staff member. Also paid less than last year.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am pleased that you found the service efficient and we were able to get you a better deal.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

Belfast

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent at their job

The fella who dealt with me was very pleasant and very helpful

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Caroline

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service pleasant and helpful.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Staff extremely helpful and fully explained everything would definitely recommend them.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Janine,

Thank you for waking the time to leave your feedback.

I am pleased to hear you found the service helpful and everything was well explained.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Knowledgeable agents

Knowledgeable and patient advisors that helped reduce the premium

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello David

Thank you for taking the time to leave your feedback.

It is great to hear you found the service knowledgeable and patient, and we were able to get you a better deal.

Kind Regards

Stacie

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