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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,859 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

No nonsense straight to Car Insurance. Knew wat i needed best deal out of 7 providers.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Joseph,

Thank you for taking the time to leave your feedback.

I am pleased to hear we were able to get you the best deal for the cover you required.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

very good

very good most helpful

Trusted Customer

Feefo Verified

Londonderry

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent

Yes I would use this company again without hesitation very helpful

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Peter,

Thank you for taking the time to leave your feedback. It is great to hear you found the service very helpful.

We value your loyalty to AXA Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

AXA promise me that I will receive my docs by Post.They do not send them.I now have to chase it up AGAIN.Definitely the last time I will do business with them.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Gerard,

Thank you for taking the time to leave your feedback. I am sorry to hear that you had to request documents from ourselves.

I have re issued your documents today until your renewal, in the mean time your documents can be access on line on your MyAXA account.

I apologise for any inconvenience caused.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

Maghera

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very helpful and accommodating customer service

Very helpful and accommodating customer representative on telephone

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Jane,

Thank you for taking the time to leave your feedback.

It is great to hear that the service you received was very helpful and accommodating.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Your staff in the diamond were very helpful with me when changing my van to my car insurance and got me a good price, only problem is i think i should be allowed to drive other insured cars saying as...

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Caolan,

Thank you for taking the time to leave your feedback. I am pleased to hear the staff in the diamond were very helpful and that we were able to deal with boy the van and car insurance in the local branch.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great very helpfull staff

Great very helpfull

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Price, service and offers for loyal customers are excellent.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Susheel,

Thank you for taking the time to leave your feedback. I am pleased to hear that we were able to get you a great deal for your insurance.

We value your loyalty to Axa Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

They are very helpful.

Trusted Customer

Feefo Verified

8 years ago

I recently sent a query regarding a claim over 1 week ago and I'm still awaiting a response

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your comment.

I am sorry to hear of the delay on your getting an answer to your query, I have given your feedback to a member of the claims department to look in to your query.

Kind Regards

Stacie

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