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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,859 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

High premium

axa was more than happy to amend my premium because it was too high this year

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Gerald.

Thank you for taking the time to leave your feedback.

I am pleased to hear that we were able to get you a better deal for the cover you required.

We value your loyalty to Axa Direct

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

The person that dealt with my applications was very courteous and efficient.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Pilar,

Thank you for taking the time to leave your feedback.

I am pleased to hear that your found the service you received very courteous and efficient.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Wouldn't go anywhere else

Excellent customer service – nothing is ever a silly question or an issue

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Alix,

Thank you for taking the time to leave your feedback.

I am pleased to hear we are able to deal with any query. We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

We visited the Newry branch to renew our policy & get a quote for my daughter, the lady was friendly and the service was excellent even though the branch was busy.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Mervyn,

Thank you for taking the time to leave your comment.

It is great to hear such positive feedback, I am pleased you value the local branch service and the girls in the branch was able to get your insurance quote for your daughter.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Polite and professional phone service. I would recommend AXA.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

Its is great to hear positive feedback and we welcome your recommendation.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

NEWTOWNABBEY Co.ANTRIM.

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

HAPPY TO STAY WITH AXA THANKS TO PHONE CALL.

Great help on phone call, to make sure i stayed with them rather than change to Post Office car insurance.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello George.

Thank you for taking the time to leave your feedback.

I am pleased to hear we were able to offer the help you needed and also offered a good deal for your insurance.

We value your loyalty to AXA Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great price & good customer service

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

I got exactly what I wanted at a price was acceptable for me to pay .

It was a great service , I got the reminder for renewal in good time . I phoned and was treated very well by axa's rep who gave me an updated price and I accepted it . Done and dusted . Job done !!!...

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello David

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the renewal process so straight forward and that we were able to get you a great deal.

We value your loyalty to AXA Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

Coleraine

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Happy camper

Straightforward local office with known trustworthy staff makes for customer loyalty

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great, quick and easy service

Very helpful on the phone. Didn't have to wait on hold for ages and the process was very quick and simple...and the cheapest quote I could get (including comparison sites)

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Gemma,

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service very helpful and that the process was quick and simple without making you wait for a member of staff.

Kind Regards

Stacie