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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,164 reviews

Trusted Customer

Feefo Verified

newtownabbey

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

would highly recomendwill use again

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Maureen,

Thank you for your positive feedback.

I am pleased to hear you would recommend AXA.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very helpful staff (breige) and extremely efficient.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Aine

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service very helpful and extremely efficient.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

The automatics renewal was much more expensive than previous years. I did not realise there is a time clause in your contract as to when I can cancel my contract. I left it too late and was unable to...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am sorry to hear that you found the automatic renewal process a benefit. We issue your renewal notice in advise to ensure you do have time to price around and ensure the cover and benefits are what you need.

You are able to cancel your policy at any time by following the cancellation process.

If there is any changes or updates needed please feel free to call AXA on 03458 28 28 22 to discuss.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Easy to speak to, easy to understand and very accommodating with the cost and payments

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service easy to understand and that the payments and cost was very accommodating.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Great

Yes I find their service quick and easy to use.

Trusted Customer

Feefo Verified

9 years ago

Very expensive. NCB has no effect!!

Hard to get them on the phone. Whem asking questions they can sometimes brush off your concerns. Car insurance is EXTREMELY expensive. I have been given a much cheaper quote elsewhere and will be...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am sorry to hear of the difficulty you experienced when trying to deal with your policy.

I have sent an email to yourself in relation to the details of your actual account.

We value your loyalty to AXA and I hope we are able to provide you with insurance for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Great

Trusted Customer

Feefo Verified

9 years ago

Good Service

I went primarily online and found the site very straightforward. and easy to manoeuvre After this i was contacted by your local office in case there were any difficulties The reason i changed to AXA...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear you had a good experience on line and that the local branch staff were there to help.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Good notification of when policy due. Initial insurance was very difficult

Need to have quicker acceptance of Canadian credentials. It took 3 months and a lot of stress.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great service

Easy and straight forward, and helpful staff service

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Eric

Thank you for taking the time to leave your feedback.

It is great to hear you found the service easy and straightforward with helpful staff.

Kind Regards

Stacie

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