How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,882 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Axa provides a good service. Their employees are always helpful.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Colin,

Thank you for taking the time to leave your feedback.

I am pleased to hear the staff have always been helpful when making any queries.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

Larne

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent service!

Excellent service all round, are courteous, helpful and knowledgeable. Only negative is the amount of information you have to listen to before being connected. Obviously I had already chosen AXA,...

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Patricia,

Thank you for taking the time to leave your feedback.

I am pleased to hear that the service was excellent and that staff were courteous and helpful. Unfortunately the information provided at the beginning is regulated information that must be advised to all callers.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

easy to use web site

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very pleasant helpful staff.

I found the young man from Derry very helpful when I phoned. Yes I would use again and recommend to friends.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Claire,

Thank you for taking the time to leave your feedback. We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very happy with the service

Friendly staff and very keen prices

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello John

Thank you for taking the time to leave your feedback.

It is great to hear such positive feedback and that we were able to get you a great deal.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Very helpful and friendly staff

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

It is great to hear such positive feedback.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

tandragee co. armagh

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

very good and helpful. would recommend strongly

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Samuel,

Thank you for taking the time to leave your feedback.

It is great to hear that you found the service very good and helpful.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent when it came to renewal they wer able to get me a better deal x

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Rosemary,

Thank you for taking the time to leave your feedback. I am pleased we where able to get you a great deal for your renewal.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Great effienct service from start to finish

Ken Vance

AXA Insurance - Northern Ireland

8 years ago

Glad to help! Thank you for your positive comments

Ken Vance

Claims Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very knowledgable and helpful

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello John,

Thanks for taking the time to leave your feedback.

I am pleased to hear you found the service very helpful and knowledgeable.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo