I wanted to keep continuity even though other companies offered same insurance for less, but I remained with axa.
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Trusted Customer
Feefo Verified
8 years ago
Very courteous and knowledgeable staff member. Good value and painless renewal.
Stacie Mc
AXA Insurance - Northern Ireland
8 years ago
Thank you for taking the time to leave you feedback.
It is great to hear you found the renewal process painless and the staff courteous and knowledgeable.
We value your loyalty to Axa Direct.
Kind Regards
Stacie
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Trusted Customer
Feefo Verified
8 years ago
Renewal
Very friendly and helpful staff
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Trusted Customer
Feefo Verified
8 years ago
.....
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TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
A stress free experience and a very satisfied customer!
The service we received was the best ever. Our request was dealt with very efficiently and our questions answered with great patience. We will certainly use AXA again for our future unsurance needs.
Stacie Mc
AXA Insurance - Northern Ireland
8 years ago
Hello Roberta,
Thank you for taking the time to leave your feedback.
It is great to hear you found the service great and that we were able to answer any questions you may have.
We look forward to providing great customer service for years to come.
Kind Regards
Stacie
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Trusted Customer
Feefo Verified
8 years ago
The respond was far away from the solution of my problem.
Stacie Mc
AXA Insurance - Northern Ireland
8 years ago
Thank you for taking the time to leave your feedback.
I am sorry to hear you felt the response given did not resolve the problem.
I have review the issue you had experienced due to the settings of your phone not allowing access to the Drivesave app.
Following the changes suggested in the email, you have been able to successfully downloaded the app and are able to use the app to benefit your driving.
We value your choice to insure your car with Axa and good luck with the app to be able to benefit from the safe driving reward.
Kind Regards
Stacie
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TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
All of the representatives were polite and their questions were clear - very effective and efficient
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Very Helpful and the right Price
Stacie Mc
AXA Insurance - Northern Ireland
8 years ago
Hello Brian
Thank you for your feedback.
It is great to hear you found the service helpful and we were able to get you a good deal.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.