AXA Insurance - Northern Ireland Reviews

Thank you for taking the time to leave your feedback.

I am sorry to hear of any issue you had in regards to the details for your insurance however I am pleased to hear we were able to get the information updated and get you a better deal for your insurance.

Kind Regards

Stacie

Hello Katrina,

Thank you for taking the time to leave your feedback.

It is great to hear that you found the service hassle free and professional.

We value your loyalty to Axa Direct and am pleased to hear we were able to get you a better deal for your insurance.

We look forward to continuing to provide great customer service for all your insurance needs.

Kind Regards

Stacie

Thank you for taking the time to leave your feedback.

I am sorry to hear of the delays you experienced when trying to reach Axa to discuss your renewal, we may have been experiencing high call volumes at the time you called. I would also like to apologise that you did not receive a call back as promised.

I have arranged for a member of staff to call you today to discuss your renewal and ensure any updates needed are completed.

We value your loyalty to Axa Direct and look forward to providing great customer service for years to come.

Kind Regards

Stacie

Hello Brian,

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service very helpful and we were able to get you a great deal.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Hello Thomas,

Thank you for taking the time to leave your feedback.

I am sorry to hear of the delay when calling, however I am glad that when dealing with the member of staff you found the service efficient.

Kind Regards

Stacie