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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,859 reviews

Trusted Customer

Feefo Verified

8 years ago

Good service

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

We look forward to providing great customer service for years to come.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

Bangor, Co Down

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great service

Very pleasant staff. Made everything very clear. Were helpful with any extras I required. Saved me over £150.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Anita ,

Thank you for taking the time to leave your feedback.

I am pleased that you found our customer service efficient and very helpful.

At AXA we do our best to ensure that all customers get the best price.We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

Competitive and efficient

Competitive prices and handled claim quickly and efficiently with no added stress

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

We look forward to providing great customer service for years to come.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Helpful

I have been with AXA for a few years now and I find them very helpful. Every agent I spoke with on the phone recently was very informative and friendly. They offered me the best price at the end when...

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Chloe-Marie,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service excellent and all our staff members helpful, friendly and everything was well explained. At AXA we do our best to ensure that all customer get the best price.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come

.Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very helpful & good value for money

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Mark,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service efficient and professional. I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Car breakdown cover to expensive I know it's a great cover but there is no choice of a basic breakdown cover this used to be included when I used to be a member of a union

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello Paul,

Thank you for your feedback.

Car Breakdown is an optional extra that we offer our customers during quotation or at renewal.

This is the same cover you would have got as a perk when you where a member of the union.

We are delighted that you chose to insure your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

8 years ago

Very efficient Insurance Company. Highly recommended.

Would certainly recommend them I had an accident - not serious - but dealt with very efficiently. Because of this I thought my car insurance would be much higher. Thankfully this was not the case...

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I an please that you found our customer service efficient and very helpful. At AXA we do our best to ensure that all customer get the best price.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

Efficient and friendly and the price was hard to beat

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I an pleased that you found our customer service efficient and very helpful. At AXA we do our best to ensure that all customer get the best price.

We are delighted that you chose to renew your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

I was pleased by the service although it was annoying when I was initially sent the documents with the wrong info that was not given and then had to pay additional money to have the error corrected....

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Quick and efficient

Excellent response to initial request and very pleasant communication experience. Sorted insurance immediately with no fuss or problems.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello David,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service very pleasant and hassle free.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

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