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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,859 reviews

Trusted Customer

Feefo Verified

8 years ago

Easy to speak to someone when phoned, Easy to also make payment online when logging on as existing customer

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

It is great to hear you found both the customer service advisor and our online system helpful.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Broken windscreen

The service from I mad the call till I got the windscreen fixed was a smooth and painless experience thank to all at Axa

Trusted Customer

Feefo Verified

8 years ago

Efficient and helpful

Always very helpful and efficient can usually give competitive price

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I an please that you found our customer service efficient and very helpful. At AXA we do our best to ensure that all customer get the best price.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

short

No hassle yes i would use them again

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service to be hassle free.

We are delighted that you chose to renew your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

First class

Yes I would recommend anyone first class service thank you

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Gerald,

Thank you for taking the time to leave your feedback.

It is great to hear you where happy with the customer service received, and we are delighted you would recommend AXA to others.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

efficient friendly and competitive

The office person was very approachable and friendly. No arrogance but business like and welcoming.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Maynard,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service advisor to be approachable and friendly. At AXA we do our best to ensure that all customers get the best price.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent service

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Sean,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service excellent and the member of staff helpful.

We are delighted that you chose to insurer your car with AXA again and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

Great service

Very friendly and helpful staff. A pleasure to deal with

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I am pleased that you found our customer service helpful and our staff friendly.

We are delighted that you chose to renew your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

Never received renewal notice.

Very annoyed when I found my policy has lapsed as I did not receive a renewal in the post as per normal. No responsibility accepted by staff.

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback and for taking my telephone call today.

I am sorry to hear of your recent problems regarding your renewal and I am glad the recent issue is now resolved.

We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

8 years ago

Easy service

They did really well after somebody has damaged my car. Report over the phone was an easy experience, sending details to the garage effected in quick call and efficient experience to get my car...

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