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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,859 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Perfect

Highly recommended. Staff very helpful and I got a good deal. Been with AXA for years now, long may our relationship continue!

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello James,

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found our customer service advisor to be helpful and easy to deal with.

We are delighted that you chose to renew your car with AXA again and we look forward to providing you with great customer service for years to come

.Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very disappointed that the renewal quote was so high - please reduce fee

Very disappointed that the renewal quote was so high. Would like you to review this and reduce the tariff

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello Patrick,

Thank you for taking the time to leave your feedback and for taking my call today in relation to your renewal.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

8 years ago

Excellent customer service. Really quick and easy to renew.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service to be quick and hassle free.

We are delighted that you chose to renew your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

Friendly service, gave me all the information I needed. Left a happy customer. Would highly recommend.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I am pleased to hear that the staff member was very helpful and able to provide you with plenty of information.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

Average

Customer Advisor unfriendly and stand-offish.

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback and taking my call today.

I am sorry to hear of your recent experience with our customer advisor.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

We look forward to providing you with great customer service for years to come.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

I thought everything was explained to me and I did not have to wait to long for the phone to be answered. I understood all the questions and I did ask for some them to be repeated.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Eileen,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service efficient and professional.

I am pleased you had all questions answered and we are delighted that you chose to insurer your home with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

Hassle free

Helped me sort out a recent accident without any hassle. Have lost my no claims bonus but still hope to insure with AXA again next year

Trusted Customer

Feefo Verified

8 years ago

Trusted Customer

Feefo Verified

8 years ago

They deal with everything, so I was able to get on with other things .

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

We look forward to providing great customer service for years to come.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

8 years ago

Very efficient

Efficient impartial advice on the right package

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

We look forward to providing great customer service for years to come.

Kind Regards

Aideen

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