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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,859 reviews

Trusted Customer

Feefo Verified

8 years ago

Very helpful

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service very helpful.

We look forward to providing great customer service for years to come

.Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

Good but not very good !

The full question not answered re more discount now I've two policies with axa and when I tried to access the two policies,they were both show I. 'My area'but unfortunately the home insures Fe...

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I am sorry to hear of your recent problems with our online service.

We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

Derry

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

the gentleman who dealt with my query(Steven) and completed the transaction was very professional and helpful.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Mary,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service efficient and professional. I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

Maghera

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Quick, knowledgeable,competent

I found the experience over the phone very reassuring and the member of staff was competent in his knowledge of all details.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Elizabeth,

Thank you for taking the time to leave your feedback.

I am pleased to hear that the staff member was very helpful, reassuring and able to provide you with plenty of information.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

The service was very good the lady that dealt with my quote was very helpful and explained in detail what you got from your policy and yes I would recommend axa to friends and I would buy from axa...

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Peter,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service provided by a member of our staff to be helpful and everything was well explained. We are also delighted that you would recommend AXA to others.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

Great Customer Service

Very good. The lady on the phone was very helpful and thorough and explained everything. Also extremely patient too.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I am pleased to hear that the staff member was very helpful and able to provide you with plenty of information.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

I have 3 stars because they renewed my account with out my permission and put my insurance cost up !!

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello John,

Thank you for taking the time to leave your feedback.

At AXA we do our best to ensure that all customer get the best price for the level of cover that we provide.

We look forward to providing great customer service for years to come.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

8 years ago

How do i give zero stars?

Despite having no contact with axa ni and no policies with them axa insist on emailing me.

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

We have removed all your details from any future mailing lists as requested

Regards

Aideen

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good quick service

Hassle free service

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Andrew,

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service to be hassle free.

We are delighted that you chose to renew your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great service

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Charlene

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service to be great.

We are delighted that you chose to renew your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

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