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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,859 reviews

Trusted Customer

Feefo Verified

8 years ago

Easy to deal with

Easy to deal with because you have a local office so I can talk to a real person who speaks proper English

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service in the local branch efficient and professional.

I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

We look forward to providing great customer service for years to come

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very ready to navigate site and staff helpful. But long on phone though when at work.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Valerie,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found our online system to be easy to use and our customer service staff to be helpful.

Please accept my apologies for your any delay you experienced getting through on the phone.

We are delighted that you chose to renew your car with AXA again and we look forward to providing you with great customer service for years to come..

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Would, have and will recommend in future

My service experience was fully five star from start to finish. A very happy customer, looked after and advised excellently by an evidently highly experienced and affable member of your staff. A...

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello Felix,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service excellent and the member of staff helpful and everything was well explained.

We look forward to providing great customer service for years to come.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

8 years ago

5 stars

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

Straightforward and helpful

Personal contact very pleasant & helpful and all was explained simply & clearly without a load of added tosh or trying to push onto me something I didn't need or want.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service advisor pleasant and helpful. I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

We are delighted that you chose to insurer your Home with AXA and we look forward to providing you with great customer service for years to come.

.Kind Regards

Stacie

Trusted Customer

Feefo Verified

Derry

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very polite on the phone. Dealing with a local company in Derry. Very competitive prices and thoroughly explained. I now have myself and 3 named drivers on my car at a great price even when one of my...

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Nicola

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service very polite. It is great to hear that we were able to get you a great deal for you car and home insurance.

We value your loyalty to Axa Direct and we look forward to providing you with great customer service for years to come both over the phone and in your local branch.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very friendly staff explain everything to you if you need them there always there

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Donna

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the staff friendly and everything was well explained for you.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

AXA come good again

Very friendly and helpful service

Trusted Customer

Feefo Verified

Northern ireland

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

The response to our query was delivered promptly and prifessionally

Our query was dealt with promptly and what was promised was delivered

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Peter,

Thank you for taking the time to leave your feedback.

It is great to hear your query was dealt with promptly and what was promised was delivered.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

good service and less expensive

Very professional and give all details of cover

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

We look forward to providing great customer service for years to come.

Kind Regards

Aideen

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