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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,859 reviews

Trusted Customer

Feefo Verified

Londonderry

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good service on the phone, was well handled. thank you

Have been with AXA now for a number of years and feel content being under their wing

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Margaret,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service excellent and the member of staff helpful and everything was well explained.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

First for me.

Excellent. I contacted them with a query and it was resolved immediately. They were polite friendly and professional.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Adrian,

Thank you for taking the time to leave your feedback.

I am pleased to hear that the staff member was very helpful and able to provide you with plenty of information to resolve your query efficiently.

We look forward to providing great customer service for years to come

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

enniskillen

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

bit off consideration could bring in more customers

why do they not send the notfication of no claims discount out with renewal notice why have older people have to hassel with price can they not come to same price as can be got for at end very...

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello Norman,

Thank you for your feedback.

I am sorry to hear that you are upset at the renewal process.

Unfortunately our renewal price sent out in the post is based on information from the previous year.

Often we can allow discount this is based on confirming and updating the current information we have in relation to your policy.

At AXA we do our best to ensure that all customer get the best price.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

8 years ago

Efficient service

Thorough quick service. Explained the policy in detail and would recommend to others.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service efficient and the member of staff helpful and everything was well explained.

We are delighted to hear you would recommend AXA to others.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great service from a great company

Very friendly call handler. Always great service and more important competive prices.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Brian,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service agent friendly and professional. I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

We are delighted you would recommend AXA to others.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Best price friendly hassle free transaction

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Justin,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service efficient and professional.

I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Laura,

Thank you for taking the time to leave your feedback.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

8 years ago

very friendly

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

Belfast

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

First class service would highly recommend Axia to friends and family

Quick response Conference call between axia and wrights accident repair was very empresive Kept informed throughout all stages of claim Excellent customer care Email and text updates Overall...

Trusted Customer

Feefo Verified

8 years ago

Quick and easy

Quick and easy. Was finished within 5minutes

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service efficient and professional.

I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

Kind Regards

Jennifer

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