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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,860 reviews

Trusted Customer

Feefo Verified

8 years ago

Friendly and efficient.

pleasant, knew what they were doing, worked quickly and efficiently.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time for leaving your feedback.

I am pleased to hear you found the service pleasant and knowledgeable. We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Top service bottom prices

Like that everything is all electronic and paperless, no need to contact AXA for renewal as I was happy with the new quote just to roll over, great prices no rising too much even with the cost of...

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service simple and straightforward. We value your custom and look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Acknowledge customer complaints. Do not ignore and have audacity to send a letter saying....your complaint has now been resolved, if unhappy contact FOS. I never even received a call from the...

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Sharon,

Thank you for taking the time to leave your feedback.

I am sorry to hear of the issues you experienced, I have tried to call to discuss the matter further.

I will try to call you again tomorrow, alternatively please call Axa Direct on 03458 28 28 22 at a convenient time for yourself.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great service

Very helpful.. I couldn't complete my details as I didn't have the correct info.. you staff phoned me back to give me time to get the info. I thought this was very helpful

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Michael

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service very helpful and we were able to get all your details updated for you.

We value your loyalty to Axa Direct.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

The service was friendly helpful and prompt.

Trusted Customer

Feefo Verified

8 years ago

Very good, very helpful and I was told I could call them if I had any problems.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

The adviser was helpful, responding to my queries knowledgably

Trusted Customer

Feefo Verified

8 years ago

Great service

Great customer service. Helpful staff

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very Efficient

Very efficient and straight forward. Would recommend.

Jaclyn Bradley

AXA Insurance - Northern Ireland

8 years ago

Hi Mr Nolan,

Thank you for your feedback.

We are delighted that had a positive claims experience.

Thank you for insuring with AXA.

Kind Regards,

Jaclyn

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very good customer care

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