What Trusted Customer said about AXA Insurance - Northern Ireland:
Far to expensive,getting axa from another insurer is cheaper,the hassle of going elsewhere is to much for me at this time.
Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hello Mary,
Thank you for your comment
Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result.
At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.
We really do appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards,
Jennifer
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Really helpful.
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Trusted Customer
Feefo Verified
8 years ago
Easy to deal with .👍👌.
Yes ,yes cool , easy and convenient , ABBEYCENTRE..
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Very helpful
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Trusted Customer
Feefo Verified
8 years ago
Helpful, quick and well priced
The person on the phone was very helpful and straightforward. I was able to get the answers I needed very quickly and was very happy with the price I paid. I had seen quotes online for less than my...
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Stacie Mc
AXA Insurance - Northern Ireland
8 years ago
Thank you for taking the time to leave your feedback.
I am pleased to hear that you found the service helpful and straightforward. It is great that all questions were answered and we were able to get you a good deal.
We value your loyalty to Axa Direct and look forward to providing great customer service for years to come.
Kind Regards
Stacie
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Trusted Customer
Feefo Verified
8 years ago
Great service
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Very good helpful polite
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Trusted Customer
Feefo Verified
Newry
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Great service all round
The axa insurance team called me after an online enquiry, I was delighted with every element of their service. The policy I bought was cheaper, they offered more benefits and I had a pleasant,...
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Stacie Mc
AXA Insurance - Northern Ireland
8 years ago
Hello Kathy,
Thank you for taking the time to leave your feedback. I am pleased to hear that you found the on line service team helpful and they were able to arrange a new policy with better benefits and cover for you.
We look forward to providing great customer service for years to come.
Kind Regards
Stacie
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Trusted Customer
Feefo Verified
armagh
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
very helpful and kind , easy to understand
They were very helpful and friendly , easy to understand
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Trusted Customer
Feefo Verified
8 years ago
Greasy service but don't understand why when you get your renewal price if you phone up for a better price you get one. I feel a loyal customer should get the best price in the first place,
Stacie Mc
AXA Insurance - Northern Ireland
8 years ago
Thank you for taking the time to leave your feedback.
Unfortunately for renewals the premium issued for yourself is based on information collected from the previous year. When we speak to yourself we can often allow a discount on the basis that we confirm and update the information. At AXA we try to ensure we offer the best price for all customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.