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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,861 reviews

Trusted Customer

Feefo Verified

8 years ago

Given wrong quote despite previously phoning AXA. Wanted £1500 more!

I did an online quote for a new car, adding my daughter as a young driver. As I wanted to find out if AXA would honour my discount awarded from driving my late husband's motability car I phoned AXA...

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

I under stand from our records that you have spoken to one of the managers in relation to the mobility experience.

As this is not an earned No Claims Bonus it is not available to be transferred and used with other driver's.

If you require anything further please feel free to give Axa Direct on 03458 28 28 22.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

First class service with no hanging about plus value for money

Trusted Customer

Feefo Verified

8 years ago

The operatives were very courteous and helpful and were very knowledgeable in their guidance and advice when I was enquiring about and taking out my house and car insurances. I would certainly...

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service received from our members of staff very courteous and knowledgeable.

It is great to hear we were able to get your a great deal for both your home and car insurance also.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Staff dealt with the all matters in a professional, caring and efficient manner.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Karen

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the staff dealt with your query in a professional and caring matter and we were able to renew your insurance for another year.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Giid product. Nice staff.

Took days for emails to come through

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Insurance renewal

Axa were very helpful. I've been driving for 5 years and I have used Axa for 5 years. Hard to beat.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Dawn,

Thank you for taking the time to leave your feedback.

We value your loyalty to Axa Direct and hope to continue to provide great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great service very competitive

Trusted Customer

Feefo Verified

lisburn

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

very clear and helpful the young man i spoke to was great .i cant drive at the moment and he put my daughter on my policy his suggestion at no extra cost brilliant!

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Adrian

Thank you for taking the time to leave your feedback.

I am sorry to hear that you are unable to drive at present, It is great to hear we have been able to get cover for your daughter also.

We value your loyalty to Axa Direct.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very helpfull

Very helpfull after original mistake.recomend axa phone service

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Friendly efficient and professional, with great value for money!

Friendly efficient and professional service.

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