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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,861 reviews

Trusted Customer

Feefo Verified

Belfast

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Pleasant, professional very helpful

Very friendly, helpful, answered all my questions professionally. Spent time , nothing rushed. I ended up with a better cover and 2 more drivers for £100 less than my last company.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Barton,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service very friendly and all questions where answered. I am pleased to hear we were able to get you a better deal for your insurance needs and for a better deal.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

felt that they were very helpful and accomdating

helpful staff.. very clear and precise

Trusted Customer

Feefo Verified

Newtownabbey

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great service in the office

Trusted Customer

Feefo Verified

8 years ago

Value and great customer service

I have been with axa a few years. Priced around this year and was shocked at the expense of some other company policies. Staff in the enniskillen branch are great too. Always helpful and at the end...

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

It is great to hear from long term customers and I am pleased to hear you found the service very helpful and always there when you need something.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Was grand yes thought average was about right though

Trusted Customer

Feefo Verified

8 years ago

very quick quote, vey efficient staff

the agent was fery efficient and helpful

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Yes, I would and have already recommended AXA.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

When initially purchasing my insurance last year I was mislead in the benefits of the drivesafe app. The app is also bad in recognising all of the roads I travel on. I also had to fight to get my...

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Ami,

Thank you for taking the time to leave your feedback. I am sorry to hear you felt you were misled when taking out the Drivesave policy and that the app does not recognise roads in which you travel.I will pass on your feedback to the Drivesave team also.

At Axa we do try to ensure that we offer the best price to all our customers, we value your loyalty to Axa Direct and we look forward to providing great customer service for years to come.

Kind RegardsStacie

Trusted Customer

Feefo Verified

Bangor

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Quick easy service. Yes I would recommend to friends and family.

Trusted Customer

Feefo Verified

newtownabbey

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

very good service

Local staff and friendly also quick service and best possible prices got

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello John

Thank you for taking the time to leave your feedback.

It is great to hear you found the service quick and friendly and we value your loyalty to Axa Direct.

Kind Regards

Stacie

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