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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,164 reviews

Trusted Customer

Feefo Verified

9 years ago

They do the hard work

Pleasant, efficient service. Good value for money.

Trusted Customer

Feefo Verified

Bangor

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

A great service from a great company.

AXA have always been helpful.polite and friendly.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Barbara,

It's great to hear that you value our local service so much.

Thank you for your feedback

Kind Regards

Brendan

Trusted Customer

Feefo Verified

9 years ago

Poor online service

I attempted to renew my policy on line; however after entering my card details there were problems with the transaction and the payment was held against my account for 14 working days when Axa...

Trusted Customer

Feefo Verified

9 years ago

Best insurance deals on the market!

The AXA NI advisor was very helpful getting me the best price for my insurance and also helped to complete the transaction very quickly. Will definitely use them again in the future. Best rates on...

Trusted Customer

Feefo Verified

Garvagh

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

conveinient

For convenience I paid premium as I have been with AXA for some years. Didn't want the hassle of searching for a lower price

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Keith,

Thank you for your feedback.　

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result.

We really do appreciate your business, and would like to thank you for your continued loyalty to AXA.

Kind Regards,

Brendan

Trusted Customer

Feefo Verified

Omagh

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent service by AXA Direct Northern Ireland

Staff were very helpful and knew there job

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Natalie,

Thanks for taking the time to provide feedback - I'll pass you comments directly to those involved.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good service

Good service and good product

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi William,

Always great to hear from a satisfied customer!

Kind Regards

Brendan

Trusted Customer

Feefo Verified

Newtownards

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent service by AXA Direct Northern Ireland

Fast and efficient customer service, very helpful and informative.

Trusted Customer

Feefo Verified

Bamgor

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Easy to set up online - extra. Charges explained fully when adding on more ...

Easy to set up online - extra. Charges explained fully when adding on more benefits to policy

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Lorraine,

Thanks for the feedback - welcome onboard!

Kind Regards

Brendan

Trusted Customer

Feefo Verified

randalstown

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

great

Very helpfull staff

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