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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,886 reviews

Trusted Customer

Feefo Verified

8 years ago

Difference between branch and phone

The final man I spoke to was very rude and unhelpful when I was renewing my car insurance. My dad had been in that day to talk to someone in the branch who have him a quote for me. When I rang up...

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello,

We appreciate the time you have taken to leave your feedback and for taking my call today.

I am glad we where able to resolve your issue.

We really appreciate your custom and I would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

8 years ago

I saved money

Would recommend axa for a quote on there car insurance glad I did axa made me saving off £250 and quick easy friendly staff over the phone

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hi,

We appreciate the time you have taken to leave this review.

It is great to hear you found the customer advisor friendly I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

Belfast

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Extremely helpful

Advisor on the phone went over and above what I expected, answered all questions in detail and explained everything fully. Will definitley be recommending to friends and family.

Hannah

AXA Insurance - Northern Ireland

8 years ago

Hi Nicole,

We appreciate the time you have taken to leave your feedback.

I am pleased to hear that the staff member was very helpful and able to provide you with plenty of information.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Hannah

Trusted Customer

Feefo Verified

8 years ago

The Welcoming, Listening, Calming Insurers

I was in a panic about my renewal notice from my present insurer and after a few minutes I was calm. I was listened to, reassured and quoted half the price for Insurance. I have already told family...

Hannah

AXA Insurance - Northern Ireland

8 years ago

Hi,

Thank you for taking the time to leave your feedback.

I am pleased to hear that our staff member was helpful and able to assist you in getting your car insurance sorted.

We look forward to providing great customer service for years to come.

Kind Regards

Hannah

Trusted Customer

Feefo Verified

8 years ago

brilliant car insurance with great deals. been with them years and wouldnt use another company always recommend to friends and family.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great Price

Unbeatable price and couldnt be matched by any other insurer.

Hannah

AXA Insurance - Northern Ireland

8 years ago

Hi Christopher,

Thank you for your feedback.

At AXA we do our best to ensure that all customers get the best price for the product we provide.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards

Hannah

Trusted Customer

Feefo Verified

co down

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

price & good telephone experience

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello John,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service over the phone good.

We look forward to providing great customer service for years to come.

Kind Regards,

Sam

Trusted Customer

Feefo Verified

8 years ago

Highly recommend. Very efficient and competitive service

Hannah

AXA Insurance - Northern Ireland

8 years ago

Hi,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service efficient and competitive.

Kind Regards

Hannah

Trusted Customer

Feefo Verified

8 years ago

Very good price better than any other insurer

Hannah

AXA Insurance - Northern Ireland

8 years ago

Hi,

We appreciate the time you have taken to leave your feedback.

At AXA we do our best to ensure that all customers get the best price for the level of cover that we provide.

We want to take this opportunity to thank you for choosing AXA for your car insurance.

We really appreciate your business.

Kind Regards

Hannah

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

It's ok been with yous for years but I could get it cheaper elsewhere with you was £460 and Churchill was doing it for £330

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Geoffrey

Thank you for your recent comment

There has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards.

At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards ,

Sam

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