AXA Insurance - Northern Ireland Reviews

Hi Mark,

Thank you for taking the time to speak to us last night.

We apologise for the error that caused this problem.

I believe the issue is now resolved.

If you require any further assistance please let us know.

Kind Regards,

AXA Help Team.

Hello, 

We appreciate your feedback,

I am pleased to hear you found the service excellent and the member of staff helpful and everything was well explained.

We look forward to providing great customer service for years to come.

Kind Regards,

Sam

Hi Sara,

Thank you so much for your positive feedback.

I am pleased to hear you found the service second to none and that our staff where helpful and knowledgeable.

We look forward to providing great customer service for years to come.

Kind regards,

Sam

Hello,

Thank you for your feedback,

I am pleased to hear you found our  member of staff helpful and reassuring in respect to your recent accident.

We look forward to providing you with great customer service in years to come

Kind Regards,

Sam

Hi Edwin

Thank you for taking the time to leave your feedback.

It's great to hear you found the service efficient and courteous.

We look forward to providing great customer service for years to come.

Kind Regards

Sam

Hello Kieran,

Thank you for your feedback.

I am pleased to hear you found the service professional and the member of staff were helpful.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Sam

Hi Michael,

Thank you for your feedback.

I am sorry to hear that you are upset at the renewal process. Unfortunately our renewal prices are sent out in the post and are based on information from the previous year. Often we can allow discount, this is based on us confirming and updating the current information we have in relation to your policy.

At AXA we do our best to ensure that all customer get the best price, and we are delighted you chose to renew your insurance with AXA again this year.

Kind Regards

Jennifer

Hello Peter

It is great to hear you found the customer service in the local branch excellent.

I am pleased you had all questions answered.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards

Sam

Hi Paula,

Your review is much appreciated.

I am pleased to hear that the staff member was polite and able to provide you with plenty of information.  We are delighted to hear you would recommend AXA to others.

We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer