Got a quote online and had a missed call, rang them back to go ahead with the policy, very easy and efficient.
Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hi,
We value the time taken to leave this feedback
I am pleased to hear you found the online system to be easy to use and our customer advisors to be efficient and easy to deal with.
We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.
Kind Regards
Jennifer
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Trusted Customer
Feefo Verified
8 years ago
Highly recommend AXA Insurance to everyone!
Very efficient service - excellent product provided too.
Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hello,
Thank you for leaving your feedback, we really appreciate it.
It is great to hear you found the customer service efficient and professional. I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.
We are delighted to hear you would recommend AXA to others and you are happy with our excellent product.
We look forward to providing great customer service for years to come.
Kind Regards
Jennifer
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Trusted Customer
Feefo Verified
8 years ago
Very helpful and friendly I would recommend
Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hello,
We appreciate the time you have taken to leave your feedback.
I am pleased to hear that our staff member was really helpful and friendly and we are delighted to hear you would recommend AXA to others.
We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.
Kind Regards
Jennifer
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Trusted Customer
Feefo Verified
Strabane
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Very pleased with the service. Went above and beyond to help me!
Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hello Stacey,
We appreciate the time you have taken to leave this review.
I am pleased to hear you found that the member of staff went above and beyond to help and everything was well explained. We look forward to providing great customer service for years to come.
Kind Regards
Jennifer
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Trusted Customer
Feefo Verified
8 years ago
Excellent service
Polite, professional staff who endeavour to make the insurance process simple. Good competitive pricing.
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Trusted Customer
Feefo Verified
51 DEANFIELD BANGOR
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
1. ALLOWED ME TO REPORT ACCIDENT EASILY WITH A PHONE CALL.
2. COMMUNICATED WITH MY PREFERRED REPAIRERS AND MYSELF RESULTING IN A SPEEDY REPAIR WITHOUT WAITING TIME FOR ESTIMATES AND PROVISION OF A...
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
I used the your website to get an online quote and then i called up your customer services team to buy the quote. The girl I was speaking to was very nice and helpful and the website is easy to use.
Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hello Aniko,
Thank you for taking the time to leave your feedback.
We are delighted to hear you found our online system to be easy to use and our customer advisor to be helpful when helping you get the best deal possible for your insurance needs.
Thank you for choosing to insure your car with AXA and we look forward to providing you with excellent customer service for years to come.
Kind Regards
Jennifer
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Price was the best alround
Customer service is best i have received
Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hi Daniel,
We value the time taken to leave this feedback.
I am pleased to hear you found our customer service staff helpful and everything was well explained.
We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.
Kind Regards
Jennifer
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
service was excellent
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Trusted Customer
Feefo Verified
Bangor
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
efficient and convenient
Hannah
AXA Insurance - Northern Ireland
8 years ago
Hi Norman,
Thank you for taking the time to leave your feedback.
I am pleased to hear you found the service efficient and convenient.
We look forward to providing great customer service for years to come.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.