Ades is the African Food and Drinks store of choice in the United Kingdom with free Home Delivery and Click & Collect.
Service
4
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5
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1
78
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160
ratings over the past year
Displaying all 502 reviews
LS
Lucinda Shode
1 year ago
Jesuloba
Ades Foods
1 year ago
Thank you for the positive review
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Trusted Customer
1 year ago
Good just the delivery. Doesn't receive text anymore on time of delivery and some time. It will just be left infront of the door.
Jesuloba
Ades Foods
1 year ago
Emails are usually sent by our delivery service providers ahead of delivery to our customers. Than you for the positive review and point out
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YE
Yetunde
Wickford
1 year ago
What Yetunde said about Ades Foods:
Excellent service and product
Iam very impressed with delivery service and online professionalism
Jesuloba
Ades Foods
1 year ago
We are glad that you were impressed by our quality service. Thank you soo much
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RC
Rosemary C
London
1 year ago
What Rosemary C said about Ades Foods:
Fantastic service
Orders usually arrive within 5 days (3 week days) which is reasonable. The actual process of ordering is seamless.
Jesuloba
Ades Foods
1 year ago
Delivery usually takes 2-3 working days. We are glad you love our service.
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AN
Ann
Peterborough
1 year ago
Jesuloba
Ades Foods
1 year ago
Thank you for the positive review
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OA
Olaiya Adunola
1 year ago
What Olaiya Adunola said about Ades Foods:
Bad experience. Bad Agbalumo very things worst. And not buying from you again and I will not recommend
1
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Trusted Customer
1 year ago
Good
Great delivery though the puna yam was spoilt
Jesuloba
Ades Foods
1 year ago
We sincerely apologize for the spoilt yam as this is not the standard of service we aim to provide. We would love to look into this, kindly send us an email at websupport@adesfoods.com with the pictures of the spoilt yam and your order number.
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AJ
Abi Llewellyn-Jones
1 year ago
What Abi Llewellyn-Jones said about Ades Foods:
you make of habit of not refunding undelivered items
You are yet to confirm the refund of £5.99 for the Ades Brown/Red Beans.
This is the second time this is happening. I know it is a small amount, but the principle is very wrong.
PLEASE CAN YOU...
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Customer Service Team
Ades Foods
1 year ago
Thank you for your feedback, and we truly apologize for any confusion regarding your refund. After reviewing your order, we can confirm that your refund has already been processed automatically. You were only charged £26.93 out of the £32.92 you initially paid, so the £5.99 was never charged to you.
Please check the invoice we sent on February 25th, as well as your bank statement, for confirmation of this.
Once you’ve verified everything, feel free to update your rating. We appreciate your understanding and are here if you need any further assistance.
Best regards,
AB
Ades Online Team
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CB
Chidi Best
London
1 year ago
What Chidi Best said about Ades Foods:
Always straightforward!
This round was great. My order always arrives earlier than expected and I usually have no issues.
Jesuloba
Ades Foods
1 year ago
We are glad you loved Ades foods. We assure you of quality everytime.
Ades is the African Caribbean retail and wholesale Cash and Carry of choice in the United Kingdom. We continue to increase our product range of quality foods and drinks sold at very competitive prices to embrace a wider market..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ades is the African Caribbean retail and wholesale Cash and Carry of choice in the United Kingdom. We continue to increase our product range of quality foods and drinks sold at very competitive prices to embrace a wider market..