Ades is the African Food and Drinks store of choice in the United Kingdom with free Home Delivery and Click & Collect.
Service
4
/5
5
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1
78
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160
ratings over the past year
Displaying all 502 reviews
JR
Juliet Remie
Feefo Verified
Margate
11 months ago
What Juliet Remie said about Ades Foods:
Very good
Jesuloba
Ades Foods
11 months ago
We are glad to learn you've been satisfied with our service and products. Thank you Juliet!
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GR
Grace
Feefo Verified
South Yorkshire
11 months ago
What Grace said about Ades Foods:
Excellent shopping experience
Love the customer service from Ades. Shopped with them for years face to face then online. No issues at all. And I love the gifts I get as well. Thank you so much. I have and will always...
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Jesuloba
Ades Foods
11 months ago
We are glad to learn you've been satisfied with our service and products. Thank you Grace!
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Trusted Customer
Feefo Verified
11 months ago
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Trusted Customer
Feefo Verified
11 months ago
Jesuloba
Ades Foods
11 months ago
Thank you for this great rating.
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GO
Grace Oluwagbamila
Feefo Verified
England
11 months ago
What Grace Oluwagbamila said about Ades Foods:
Just on time, and easy website to navigate
Jesuloba
Ades Foods
11 months ago
We are glad you had a great shopping experience with us. Thank you Grace!
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AA
Ade Aransi
Feefo Verified
11 months ago
Jesuloba
Ades Foods
11 months ago
Thank you for the positive rating, Ade.
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Trusted Customer
Feefo Verified
11 months ago
Great service as always
Jesuloba
Ades Foods
11 months ago
Thank you sooo much, Nana. We are glad we served you well and we hope you proclaim this good news to friends and family.
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NO
Ngozi Obi
Feefo Verified
London
11 months ago
What Ngozi Obi said about Ades Foods:
I would use online service again
I had raised an issue with my order and it was not addressed.
Jesuloba
Ades Foods
10 months ago
We apologize for the experience you had. But to clarify, the drumstick was sent that way because you requested that the cut size be small.
We take your concern seriously, and appreciate you for shopping with us.
If you would still want to reach us, kindly send us an email at web.th@adesfoods.com
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Trusted Customer
Feefo Verified
12 months ago
Poor service
Very poor service.
Customer Service Team
Ades Foods
11 months ago
Dear Customer,
Thank you for your feedback, and we're sorry to hear you were dissatisfied with your experience.
We would like to clarify that your order was placed with our standard delivery option, which is processed within 2–3 working days, excluding weekends. You reached out to request a cancellation while your order was still within the correct processing timeline.
We understand how important timely delivery is, and we're always working to improve communication and service clarity at each stage of your order. Thank you for shopping with us, and we hope to serve you better in the future.
Warm regards,
Ades Customer Service Team
Ades is the African Caribbean retail and wholesale Cash and Carry of choice in the United Kingdom. We continue to increase our product range of quality foods and drinks sold at very competitive prices to embrace a wider market..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ades is the African Caribbean retail and wholesale Cash and Carry of choice in the United Kingdom. We continue to increase our product range of quality foods and drinks sold at very competitive prices to embrace a wider market..