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Rate Drop Reviews

https://www.ratedrop.co.uk

EXCEPTIONAL

Rate Drop offer £1,000 to £5,000 over 12 to 60 months.

Service

ratings over the past year

Displaying all 866 reviews

Trusted Customer

Feefo Verified

11 years ago

Good service

Trusted Customer

Feefo Verified

11 years ago

food for thought

As I didn't have a loan I can't really give a review but it would seem that it was good

Trusted Customer

Feefo Verified

11 years ago

The service is really good and I would recommend this company

Trusted Customer

Feefo Verified

11 years ago

Miss

I am a guarantor on a loan for my boyfriend. When he missed a payment and they phoned me I found them to be very cheeky on the phone & felt like they spoke to me as though I was something on the...

Customer Service

Rate Drop

11 years ago

We are very sorry to hear about this issue you had, as this has not come up on your file we have been totally unaware of how you felt you were treated. This is not how we want our customers to feel when we call them. I can only apologise for how we made you feel on that occasion. We do sometimes have to speak to guarantors when payments are late but we aim to talk to all our customers with respect. I hope after our call today I have made you feel better about our company going forward and it has given you the confidence to raise any issues you may have with us directly in future.

Trusted Customer

11 years ago

Thank you for your phone call. It was appreciated, & hopefully all members of the team will bear in mind how they speak to customers in the future.

Customer Service

Rate Drop

11 years ago

I am glad I have been able to assist you on this occasion. The call you refer to was over 14 months ago and things have progressed for the better here at 1Plus1 Loans in that time. Once I have heard the call I will make a followup phone call to you to discuss further. Again thanks for the feedback.

Trusted Customer

Feefo Verified

11 years ago

Guarantor

Not for me

Customer Service

Rate Drop

11 years ago

Hi, we ask all our guarantors to review our service, even if the loan is not for you directly, we still had to speak with you. We like to give guarantors the opportunity to let us know how we did to help improve our service and product. Thanks for the positive review.

Trusted Customer

Feefo Verified

11 years ago

one to one customer reaction

no problems once set up

Helen Harling

Feefo Verified

Wf29ep

11 years ago

What Helen Harling said about Rate Drop:

Happy with everything

Trusted Customer

Feefo Verified

11 years ago

Pleasant and helpful

Trusted Customer

Feefo Verified

11 years ago

I'll never be a guarantor again

Customer Service

Rate Drop

11 years ago

Before becoming a guarantor we advise everyone to check out our handy decision tree to help them decide if becoming a guarantor is the best option. https://www.1plus1loans.co.uk/guarantors/

Trusted Customer

Feefo Verified

11 years ago

Feedback

Very good

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