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Rate Drop Reviews

https://www.ratedrop.co.uk

EXCEPTIONAL

Rate Drop offer £1,000 to £5,000 over 12 to 60 months.

Service

5

/5

5

4

3

2

1

14

0

14

ratings over the past year

Displaying all 866 reviews

Trusted Customer

Feefo Verified

10 years ago

Top up loan

Excellent service especially by Gary and Gareth thoroughly recommend their customer service.

3

Trusted Customer

Feefo Verified

10 years ago

Easy process

Quick and simple

2

Trusted Customer

Feefo Verified

10 years ago

Simple process

Friendly service and easy application.

2

Trusted Customer

Feefo Verified

10 years ago

Loan

The advisors came across inexperienced and not familiar to company procedures. The loan took 3 days to be paid out instead of the agreed 24 hours

Customer Service

Rate Drop

10 years ago

Thank you for your comments. Sometimes a loan can take longer than expected to get paid out. We do aim for 24 hours or less but in your case we can only apologise for the length of time it took. Following your feedback, hopefully we can iron out any issues that arisen during your application for any future customers.

0

Trusted Customer

Feefo Verified

10 years ago

very positive and quick decisions

very positive

1

Trusted Customer

Feefo Verified

10 years ago

guarantor involvement

Satisfactory

0

Trusted Customer

Feefo Verified

11 years ago

Excellent Service

Superb help from Gary and Gareth, could not do enough to help with the arranging of the loan to the speed of their payment. Would always recommend to others

3

HT

Helen Taylor

Feefo Verified

Durham

11 years ago

What Helen Taylor said about Rate Drop:

Customer service review

I have found them to be reliable efficient and quite friendly. Only thing is trying to get them to change a direct debit date was a nightmare

Customer Service

Rate Drop

11 years ago

Thanks for leaving your feedback. I am sorry to hear you found changing payment date to be such a hassle. Changing your payment date is normally a simple task. You can email, telephone or request the day change through your login area. If you would like to change your payment date please do not hesitate to contact us in either of the ways mentioned.

2

Trusted Customer

Feefo Verified

11 years ago

Feedback 1+1 Loans

...

1

Trusted Customer

Feefo Verified

11 years ago

Excellent and fast

Excellent service. Friendly staff

2

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