Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 180,385 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Beauty Heaven

I always receive good service with Sephora and love the huge choice of beauty products especially. I wish I lived near one of their stores because on some of my overseas trips, it is such a...

Læs flere

Gabriela Brown

Bekræftet af Feefo

GBR

8 months ago

Hvad Gabriela Brown sagde om Sephora:

Ones review

Easy to use, lots of choices. Sometimes stuff can be a little rude.

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Good service

Excellent service and reasonable price.

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Awful service.

I went in store to find an item that it said they have, the sales associate took me to the wrong item, then walked off when I tried to explain it was not what I was looking for, so I bought it online...

Læs flere

Rima

Sephora

8 months ago

Hi , Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration. We have sent you an email regarding this matter and hope to have the opportunity to resolve it and provide you with a better experience next time. Kind regards Customer Care

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Unacceptable customer service

I didn’t receive the free gift after spending over £150 , I emailed and complained and got no reply l.

Rima

Sephora

8 months ago

Hi , Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced regarding the free gift and the lack of response to your earlier email — this is certainly not the experience we aim to provide. We can confirm that we have sent you an email today to address this matter. Thank you for your patience and understanding. We truly appreciate your feedback and hope to provide you with a much better experience in the future Kind regards Customer Care

Iwona Kusibab

Bekræftet af Feefo

8 months ago

Hvad Iwona Kusibab sagde om Sephora:

Overall great

Great services, choice of products and delivery

Katherine Lack

Bekræftet af Feefo

GBR

8 months ago

Claudia D'Almo

Bekræftet af Feefo

GBR

8 months ago

Hvad Claudia D'Almo sagde om Sephora:

Poor

Poor customer service and no delivery

Rima

Sephora

8 months ago

Hi , Thank you for taking the time to share your feedback. We’re truly sorry for the inconvenience you experienced with our service and delivery. We’re happy to confirm that the issue has now been fully resolved. Your patience and understanding mean a lot to us, and your feedback helps us improve. We genuinely appreciate the opportunity to make things right and hope to provide you with a much better experience in the future Kind regards Customer Care

Pålidelig kunde

Bekræftet af Feefo

8 months ago