Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 180,385 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Still haven’t receive it since I ordered 8th December. Very disappointed because it’s for Christmas present for my niece

Barbara

Sephora

8 months ago

Hi there, Thanks for getting in touch. We're really sorry to hear you are missing your order. We want to make this right. To sort this out quickly for you, we've just sent you an email. Thanks for your patience, and again so sorry for the trouble! Best wishes, Sephora UK Customer Care

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Trusted company

Very trusted company. Great prices. Fast free delivery. Would always recommend

Arthur Bawler

Bekræftet af Feefo

GBR

8 months ago

Hvad Arthur Bawler sagde om Sephora:

Product good: delivery confused. Can't replace a human being.

Initially very good but issues arose in relation to delivery. May not have been a Sephora issue but Evri as delivery company. Trying to get assistance in sorting the problem not easy through all...

Læs flere

Malcolm Wilkinson

Bekræftet af Feefo

8 months ago

Mark Castillo

Bekræftet af Feefo

8 months ago

Hvad Mark Castillo sagde om Sephora:

👏

Irene Kelly

Bekræftet af Feefo

GBR

8 months ago

Hvad Irene Kelly sagde om Sephora:

0. Very poor

I never received my parcel because evri has been a terrible delivery service in England and Scotland they told me to contact use even though it was the delivery drivers fault will not order from use...

Læs flere

Rima

Sephora

8 months ago

Hi , We’re very sorry to hear about your experience and completely understand how frustrating this must have been, especially during the holiday season. Our team has sent you an email regarding this to ensure everything is addressed. We sincerely apologize for the inconvenience caused and appreciate your feedback—it helps us improve our service. We hope to have the chance to provide you with a better experience in the future. Kind regards Customer Care

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Im still waiting for my parcel to be delivered!

Rima

Sephora

8 months ago

Hi , Thank you for your review. We’ve looked into this and can confirm that the issue has now been resolved. We appreciate you bringing it to our attention and hope to provide you with a better experience going forward. Kind regards Customer Care

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Excellent

Excellent, very quick delivery wrapped nicely

Wendy B

Bekræftet af Feefo

8 months ago

Hvad Wendy B sagde om Sephora:

Great range of products and good value!

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Excellent selection

It was easy to find what my granddaughter had asked for and to order. There seemed to be lots of choice. The order arrived quickly and I was delighted with the free gift.

Har du ikke modtaget en invitation til en anmeldelse?

Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Læs mere om Feefo