Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 180,361 anmeldelser

Ellen Jopling

Bekræftet af Feefo

GBR

2 days ago

Hvad Ellen Jopling sagde om Sephora:

Great Service

I love shopping at Sephora. I have had no problem with any of my orders. I place an order one day and usually the following day I hear that the item has been despatched. I receive regular delivery...

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Pålidelig kunde

Bekræftet af Feefo

2 days ago

Pålidelig kunde

Bekræftet af Feefo

3 days ago

Quick refund

After a hiccup with EVRI Sephora were quick to give me a refund so great customer service

Sweta Gautam

Bekræftet af Feefo

3 days ago

Christine Bragan

Bekræftet af Feefo

GBR

3 days ago

Hvad Christine Bragan sagde om Sephora:

Great service

Super, fast service. Easy to order and quick to deliver.

Alison Kelly

Bekræftet af Feefo

GBR

3 days ago

Pålidelig kunde

Bekræftet af Feefo

3 days ago

No help with lost parcel

I ordered a product 21 days ago for next day delivery. Sephora shipped the parcel promptly but it was lost in post twice by the delivery provider. Still not delivered. I have been trying to email...

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Shannon

Sephora

3 days ago

Hi, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and completely understand your frustration, especially after waiting 21 days for an order placed with next-day delivery. We’re also sorry that you’ve struggled to reach our team. We have now sent you an email with a resolution and hope this helps to get things resolved for you as quickly as possible. We really appreciate your patience and understanding while we work to resolve this for you. Kind regards, Customer Care

Audra Greig

Bekræftet af Feefo

GBR

4 days ago

Hvad Audra Greig sagde om Sephora:

Great service

I have bought various things from Sephora and I cannot fault the delivery service etc , i think the choice from Sephora is great

Pålidelig kunde

Bekræftet af Feefo

4 days ago

Overpriced!

I ordered three products from this company for my granddaughter's birthday as requested. Their products are good but I have to add that in my opinion, are overpriced for what they are, especially the...

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Julie robinSon

Bekræftet af Feefo

GBR

4 days ago

Hvad Julie robinSon sagde om Sephora:

Disappointed

Lost my order then most of out of stock Paid for gift wrap but items that did get replaced weren’t

Barbara

Sephora

3 days ago

Hi Julie, Thank you so much for taking the time to share your review. We genuinely appreciate your feedback and are truly sorry to hear that your delivery experience was anything less than perfect. That's certainly not the high standard we want for our customers, so sorry for the trouble! Best, The Sephora Team

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