Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 180,385 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

8 months ago

No communication

Wrong product arrived, tried to get in contact a couple of times but no response back. Terrible service.

Barbara

Sephora

8 months ago

Hi there, Thank you so much for your feedback. We've been in touch to ensure a happy resolution for you. So sorry for the inconvenience! Best wishes, Sephora UK Customer Care

Kim Ricketts

Bekræftet af Feefo

GBR

8 months ago

Hvad Kim Ricketts sagde om Sephora:

Brilliant price

Brilliant price and quick delivery

John Liptrot

Bekræftet af Feefo

8 months ago

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Tainara Alves

Bekræftet af Feefo

GBR

8 months ago

Hvad Tainara Alves sagde om Sephora:

Is very good shopping

Melhor loja para compara on-line rápido e com qualidade

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Recommend Sephora all day long

Unparalleled range of products, good prices and convenient local next day collection options (including via Asda), even at Christmas. Great experience and will use them again in a heartbeat.

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Goods still not recieved

Unfortunately whilst I have received multiple emails looking for my feedback on my recent order, I actually still have not received the goods from the carrier!! Suggestion for the customer service...

Læs flere

Shannon

Sephora

8 months ago

Hi, Thank you for your review and I’m very sorry for the delay in receiving your order. I completely understand how frustrating it must be to be contacted for feedback before the items have arrived. We have now reached out to you regarding your order to ensure it is tracked and resolved. We truly appreciate your patience and hope to provide a much smoother experience in the future. Thank you again for your feedback, as it helps us improve our service. Warm Regards, Customer Care

Farhana Kadir

Bekræftet af Feefo

8 months ago

Hvad Farhana Kadir sagde om Sephora:

Good but tiny bit expensive

Really fast service just a tiny tad expensive

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Bad service

Give you update on due date then at last minute oops theres a delay twice this has happened. The parcel was also not received but they can't be bothered to contact you regarding this

Barbara

Sephora

8 months ago

Hello, Thank you for taking the time to share your feedback. We're so incredibly sorry to learn about the issues with your delivery experience. Our team is already on it and has reached out directly to ensure everything is resolved to your satisfaction. Best wishes, Sephora UK Customer Care

Pålidelig kunde

Bekræftet af Feefo

8 months ago