Delivery to Ireland extremely slow and cannot contact customer service very disappointing
Barbara
Sephora
8 months ago
Hi there,
Thank you for your review and sorry to hear this! We want to confirm that we have been in touch with you today, to provide an update regarding your order and to address your concerns.
Best wishes,
Sephora UK Customer Care
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 months ago
Beautiful Products Sold Here
Beautiful products .Good prices and speedy delivery
0
Del
RS
Robert Sharples
Bekræftet af Feefo
GBR
8 months ago
Hvad Robert Sharples sagde om Sephora:
Order
Still awaiting order to arrive from December 11th.
Barbara
Sephora
8 months ago
Hi there,
Thank you so much for your review. We're really sorry to hear you are missing your order. We want to make this right. To sort this out quickly for you, we've just sent you an email.
Thanks for your patience, and again so sorry for the trouble!
Best wishes,
Sephora UK Customer Care
0
Del
CF
Chloe Fairfoull
Bekræftet af Feefo
8 months ago
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 months ago
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 months ago
Rubbish service
Ordered a Christmas present in plenty of time but it never arrived and was so incredibly difficult to contact and then get a reply from Sephora customer services
Bhavini
Sephora
8 months ago
Hi! Thank you for your feedback and for bringing this to our attention.
We sincerely apologise for the delay and any inconvenience it has caused.
Your satisfaction and feedback is very important to us. Upon checking your order I can see this is now resolved.
We appreciate your patience and are here to assist you every step of the way.
Thank you for allowing us the chance to make this right.
Kind Regards,
Customer Care
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 months ago
Excellent service
0
Del
CC
Charlotte Cope
Bekræftet af Feefo
8 months ago
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 months ago
Excellent products and service!
Sephora products and service are excellent. Speedy delivery is a bonus.
0
Del
JT
Joanne Thomas
Bekræftet af Feefo
GBR
8 months ago
Hvad Joanne Thomas sagde om Sephora:
Thank you Sephora
Sephora is a retailer who delivers good customer service and quality products. I have used other online retailers this Christmas and have been let down in one way or another by them. Sephora is the...
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.