Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 180,385 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Ive only ordered a few times from Sephora but they have been extremely prompt and give up to date info on delivery that is clear and accurate (unlike some others I have used before where dispatch...

Læs flere

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Always satisfied

Prices, choices and delivery always on point, would definitely recommend

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Happy customer!

I have ordered gift cards for my niece on many occasions and she is always v happy with products she receives. V easy to order online.

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Stay clear of Sephora

Didn’t receive the item as it never left the warehouse and now their support team are ignoring me.

Shannon

Sephora

8 months ago

Hi, Thank you for sharing your feedback and please accept our sincere apologies for the frustration this has caused. We’re happy to confirm that we have now sent you an email with a resolution regarding your order. Please check your inbox, and your junk or spam folder just in case it has been filtered there. We’re very sorry for the delay and lack of communication and we appreciate your patience while we work to resolve this. Warm Regards, Customer Care

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Good product - received as advertised

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Lost parcel

Parcel has still not been delivered and it was meant to be a Christmas present for my daughter.

Shannon

Sephora

8 months ago

Hi, Thank you for sharing your feedback and please accept our sincere apologies for the delay in your order, especially as it was intended as a Christmas gift for your daughter. We completely understand how disappointing this must have been. We’re happy to confirm that we have now sent you an email with a resolution regarding your parcel. Please do check your inbox, as well as your junk or spam folder, just in case it has been filtered there. We truly appreciate you bringing this to our attention, as feedback like yours helps us improve our service. We’re very sorry for the inconvenience caused and hope to have the opportunity to provide a smoother experience in the future. Warm Regards, Customer Care

Hayley Davies

Bekræftet af Feefo

GBR

8 months ago

Hvad Hayley Davies sagde om Sephora:

Amazing customer service, great website and products

Great products which i recently bought for my daughters for Christmas , customer service is great also , they were very helpful when my item was lost with post.

Pålidelig kunde

Bekræftet af Feefo

8 months ago