Sephora Anmeldelser

Hi , Thank you for your feedback, and we’re very sorry for the delay and inconvenience caused. We can confirm that we have sent an email regarding your order and are here to help resolve the issue as quickly as possible. Thank you for bringing this to our attention. Warm Regards, Customer Care

Hi , Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced with downloading your voucher and the lack of clarity in the instructions. We also apologize for the delayed responses via Messenger and email this is not the level of service we aim to provide. Your comments have been noted, and we’re working to improve both our instructions and response times. Thank you for bringing this to our attention. Warm Regards, Customer Care

Hi , Thank you for sharing your experience with us. We’re very sorry to hear about the delivery issue and the delay in our response, especially as the order was intended as a Christmas gift. We completely understand how upsetting this must have been, and we sincerely apologise for the frustration caused. We can see that this issue has now been resolved, and your feedback has been shared with our team to help us improve our service. We truly appreciate you taking the time to let us know and hope we can provide you with a much better experience in the future. Warm Regards, Customer Care

Hi , Thank you for your feedback. We’re very sorry to hear that your order did not arrive and for the frustration this caused. This is certainly not the experience we want for our customers. We work closely with our delivery partners to improve service levels, and we can see that the issue has now been resolved. We appreciate you bringing this to our attention and hope we can provide a better experience in the future. Warm Regards, Customer Care