Sephora Anmeldelser

Hi there. Thank you for your feedback. We’re sorry to hear this and apologise for the delay and lack of communication regarding your return. We’d like to look into the status of your refund as soon as possible. Our Customer Care team emailed you to assist you further. Apologies for any inconvenience.

Hello, Thank you for your response and for providing us with the correct order number, We have been in touch via email today. Kind regards, Customer Care

Hello, Thank you for your candid review. We are sincerely sorry to hear that your items were never delivered and that you have not yet received your refund after three weeks.This is certainly not the experience we want for our customers, and we deeply apologize for the lack of communication and the delay in resolving this matter. We want to inform you that a member of our team has now been in touch with you directly via email to address your concerns and expedite your refund. We are actively working to resolve this issue and ensure you receive your refund as quickly as possible. We appreciate you bringing this to our attention, as it helps us identify areas for improvement in our customer service processes. We hope to regain your trust in the future. Kind regards Customer Care

Hello, Thank you for your feedback regarding the delay with your recent order to Ireland. We sincerely apologize for any inconvenience this may have caused. We would like to inform you that we have been in touch with you directly via email to address your concerns. We are actively investigating the cause of this extended delivery period to ensure we can improve our services for future international shipments. We value your business and appreciate you bringing this to our attention. Kind regards Customer Care

Hi there. Thank you for your feedback. We’re sorry to hear that you were disappointed with the delivery experience. This isn’t the level of service we aim to provide. If you’d like us to look into this for you, please contact our Customer Care team with your order details and we’ll be happy to assist.

Hi there, we’re very sorry to hear this and apologise for the lack of updates. We understand how frustrating that must be. We can confirm that we’ve sent you an email to help investigate the issue and work towards a resolution as quickly as possible. Please check your inbox (and spam/junk folder, just in case), and our team will assist you from there. Apologies for any inconvenience.