Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser

https://www.sephora.co.uk/

FREMRAGENDE

Service

4.2

1,336

126

270

1,817

bedømmelseri det seneste år

Viser alle 180,381 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

7 months ago

I ordered twice. On both occasions sephora delivered to the wrong address.

Rima

Sephora

7 months ago

Hi , Thank you for sharing your experience with us. We’re truly sorry for the inconvenience caused. Our team has already sent you an email regarding this matter and is working to assist you. We appreciate your patience and hope to serve you better in the future. Warm Regards, Customer Care

Alison Walters

Bekræftet af Feefo

GBR

7 months ago

Hvad Alison Walters sagde om Sephora:

Perfect Service

I ordered just before Xmas and was delighted with the speed of my delivery. The price was very competitive and delivery was a breeze. I will definitely order again. Thank you.

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Great service from start to finish

Easy to order & quick delivery

Adrian Popescu

Bekræftet af Feefo

7 months ago

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Very efficient service to sort problems out

Rachel O

Bekræftet af Feefo

GBR

7 months ago

Hvad Rachel O sagde om Sephora:

Quality items with fast delivery

Quick delivery with notifications throughout .

Sandra

Bekræftet af Feefo

GBR

7 months ago

Hvad Sandra sagde om Sephora:

Returns

I have been trying to return the items since I received them as aI had duplicates that my daughter had bought me and thre returns label doesnt work. I have conntacted Sephora via messenger and there...

Læs flere

Rima

Sephora

7 months ago

Hi , Thank you for taking the time to share your experience. We’re really sorry to hear about the frustration you’ve had with your return. We can confirm that we have sent you a message today regarding your return and next steps. Please check your messages, and we’ll be happy to help get this resolved for you as quickly as possible. Warm Regards, Customer Care

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Extremely Quick Delivery & Exactly What I Ordered!

Absolutely perfect & very quick. Was delivered to my local Asda store the next day!

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Great service

Easy return as I had Duplicated my order. Swift refund Will buy from them again

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Consistent good service

I regularly order on Sephora. They have a huge range of products and often have discounts. Delivery is fast and every thing comes packaged well. Only criticism is, I often qualify for free...

Læs flere

Har du ikke modtaget en invitation til en anmeldelse?

Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Læs mere om Feefo