Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 180,381 anmeldelser

Sandra Davies

Bekræftet af Feefo

GBR

7 months ago

Hvad Sandra Davies sagde om Sephora:

Excellent service excellent products.

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Brilliant product, delivered really quickly, presented beautifully

Alison Jeanes

Bekræftet af Feefo

7 months ago

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Excellent service

Excellent service!! Easy to order online and quick delivery!! Good range of products to choose from and good prices.

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Poor customer service

I didn’t get my package so I contacted Customer services. I have not had a response since before Christmas. My neice didn’t get her present as well. So disappointed with the customer service.

Rima

Sephora

7 months ago

Hi , Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how disappointing this must have been. We can confirm that we have sent you an email today regarding this matter. Please check your inbox (and spam folder, just in case), and do not hesitate to reply if you need any further assistance. We truly value your feedback and hope to have the opportunity to serve you better in the future Warm Regards, Customer Care

Kathleen Aherne

Bekræftet af Feefo

IRL

7 months ago

Hvad Kathleen Aherne sagde om Sephora:

Positive feedback

First time in store in November the staff member I met in blue water shopping centre was extremely helpful and knowledgeable then shopped online from home in December again a very positive experience

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Great service

Quick service & easy to order

Sidra Muntaha

Bekræftet af Feefo

GBR

7 months ago

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Granddaughter loves your products.

Very good service, bought for my 15 year old granddaughter originally was getting voucher for £20.00 however this was not available. Picked up voucher at asda store with no problem.

Eleanor M

Bekræftet af Feefo

GBR

7 months ago

Hvad Eleanor M sagde om Sephora:

Frustrating as customer service non existent

Order didn't arrive and impossible to get hold of customer service. Ended up ordering elsewhere to ensure delivery.

Rima

Sephora

7 months ago

Hi , Thank you for taking the time to share your feedback. We’re truly sorry for the frustration this experience has caused. Our team has reached out to you via email to offer assistance and help resolve this matter. We appreciate your patience and sincerely hope to have the opportunity to restore your trust and serve you better in the future. Warm Regards, Customer Care

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Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

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