Sephora Anmeldelser

Hi, Thank you for sharing your experience with us. I’m truly sorry to hear that your order did not arrive and that this caused such disappointment, especially as it was meant to be a Christmas gift for your husband. I can see that this matter has now been resolved, but I completely understand how upsetting the situation must have been, particularly due to the lack of communication and the timing. Please accept our sincere apologies for this experience. We truly value your feedback and hope we may have the opportunity to serve you better in the future and restore your confidence in us. Warm Regards, Customer Care

Hi, Thank you for taking the time to share your feedback with us. We truly appreciate you letting us know about your experience. Please note that we are responsible for the UK website only and international Sephora websites may operate differently. This includes promotions, samples, and offers, which can vary by region due to local availability and policies. That said, we genuinely value your feedback and will be sure to pass it along to the relevant teams. Comments like yours help us continue to review and improve the customer experience wherever possible. Thank you again for reaching out and we appreciate your understanding. Warm Regards, Customer Care

Hi, Thank you for taking the time to share your recent feedback. I’m very sorry to hear that your order has not been received, especially as it was intended to be a Christmas gift. We have now looked into this matter and contacted you with a resolution. Please check your junk or spam folder in case our message has been filtered there. Thank you for your continued patience. We truly appreciate it and hope to provide you with a better experience in the future. Warm Regards, Customer Care