Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser

https://www.sephora.co.uk/

FREMRAGENDE

Service

4.2

1,335

127

271

1,818

bedømmelseri det seneste år

180,386 af 180,385 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

8 months ago

I did not received my order or my refund

Barbara

Sephora

8 months ago

Hi there, Thank you for taking the time to share your feedback, and apologies for the delay. One of our team members has been in touch to help. Should you need any further assistance, we remain at your service. Best wishes, Sephora UK Customer Care

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Lost order

Why do you use EVRI as your courier? They lost my order which contained Christmas presents. Sephora refunded me and I tired to reorder but both items were out of stock. I think you should have...

Læs flere

Barbara

Sephora

8 months ago

Hello, Thank you for taking the time to share your recent experience. We are truly sorry to hear that your order, especially one intended for Christmas gifts, was lost. We're so sorry for the inconvenience. Best wishes, Sephora UK Customer Care

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Good

Reasonable price. Quick delivery

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Very unsatisfied

22 days to received my order. I complained 2 times to customer care. I have been ignored! The first time I was told I will received a new order but after was cancelled and I was not informed. Second...

Læs flere

Barbara

Sephora

8 months ago

Hi there, Thank you for your feedback and for your patience during this busy festive period. We want to confirm that we have been in touch to provide an update regarding your order. We're so sorry for any inconvenience! Best wishes, Sephora UK Customer Care

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Delivery was delayed but I was kept up to date. Brand options are really good

Irem Celebi

Bekræftet af Feefo

8 months ago

Barbara

Sephora

8 months ago

Hello, Thank you for taking the time to share your feedback. We are committed to understanding what happened or went wrong. We reached out via email to help and to see if there's anything we can do, so please don't hesitate to reach out! Best wishes, Sephora UK Customer Care

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Pålidelig kunde

Bekræftet af Feefo

8 months ago

Von

Bekræftet af Feefo

8 months ago

Hvad Von sagde om Sephora:

Good honest company

Really happy. Ordered from Sephora as Look fantastic were so terrible. The difference is that when my parcel was delayed, Sephora were upfront and kept me updated and my items still arrived in...

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Har du ikke modtaget en invitation til en anmeldelse?

Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

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