Really happy. Ordered from Sephora as Look fantastic were so terrible. The difference is that when my parcel was delayed, Sephora were upfront and kept me updated and my items still arrived in...
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HAZARA BEGUM
Bekræftet af Feefo
GBR
8 months ago
Hvad HAZARA BEGUM sagde om Sephora:
Pushy dismissive staff. Wouldn't go again unless I absolutely had to.
My closest Sephora is 2 hours away ( west field London and Oxford) and I've been to both within the last month. And I unfortunately has the same issue for both of them ( though one was more severe...
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Barbara
Sephora
8 months ago
Hello,
Thank you for taking the time to share your feedback about your recent visits to our stores. We are thrilled to hear you love the beauty of our stores and the amazing products!
We understand how important it is to find the perfect shade, especially for foundations and skin tints, and we are taking your comments seriously and will be addressing this with our store teams to ensure our staff provides helpful assistance and respects customer preferences.
Thank you again for sharing your thoughts. We hope to offer you a much more positive and supportive experience in the future!
Best wishes,
Sephora UK Customer Care
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Pålidelig kunde
Bekræftet af Feefo
8 months ago
Good choice of products
Competitive price quick delivery and well packed. Plenty of choice in all areas.
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Pålidelig kunde
Bekræftet af Feefo
8 months ago
Barbara
Sephora
8 months ago
Hi there,
Thank you for your feedback and for your patience during this busy festive period. We have contacted you to provide assistance and apologise for any inconvenience.
Best wishes,
Sephora UK Customer Care
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NI
Nsidibe Inyang
Bekræftet af Feefo
IRL
8 months ago
Hvad Nsidibe Inyang sagde om Sephora:
No delivery
Terrible, still yet to get my delivery in Ireland
Bhavini
Sephora
8 months ago
Hi! Thank you for your feedback and for bringing this to our attention.
We sincerely apologise for the delay and any inconvenience it has caused.
Your satisfaction and feedback is very important to us. Upon checking your order I can see this has been resolved.
We appreciate your patience and are here to assist you every step of the way.
Thank you for allowing us the chance to make this right.
Kind Regards,
Customer Care
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Pålidelig kunde
Bekræftet af Feefo
8 months ago
Order not received
Ordered perfume on 1st December, haven’t received it. Tried emailing several times but only received basic reply. No phone number to speak to anyone
Bhavini
Sephora
8 months ago
Hi! Thank you for your feedback and for bringing this to our attention.
We sincerely apologise for the delay and any inconvenience it has caused.
Your satisfaction and feedback is very important to us. Upon checking your order I can see this has now been resolved.
We appreciate your patience and are here to assist you every step of the way.
Thank you for allowing us the chance to make this right.
Kind Regards,
Customer Care
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AW
Adele Watkin
Bekræftet af Feefo
GBR
8 months ago
Hvad Adele Watkin sagde om Sephora:
Love going
Always friendly really knowledgeable lots of choice.
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Pålidelig kunde
Bekræftet af Feefo
8 months ago
Need my paint!!
Prompt service @ attractive prices!
A great array of products too!
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.